Customer Care

Global Operations Center

14 Campus Boulevard
Newtown Square, PA 19073-3299 USA
E-mail: (preferred method)
Toll number: +1-610-356-4600

Toll free number:


Canada Toll Free Number: 1-855-746-4849

Mexico Toll Free Number: 1-844-211-3037

Live chat with us: Monday - Friday 10:00 a.m.–6:00 p.m. U.S. EDT (GMT -4).

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Regional offices and contact information: Americas | EMEA | India | Asia Pacific | China

PMI’s headquarters is located near Philadelphia, Pennsylvania, USA. We have service centres in New Delhi, India; Singapore; and Dundalk, Ireland. We have offices in Beijing and Shenzhen, China; Brussels, Belgium; Bengaluru and Mumbai, India; Buenos Aires, Argentina; Porto Alegre and Rio de Janeiro, Brazil; Dubai, UAE; and Washington, D.C.

Find answers to commonly asked questions on the pages linked below, and if you still have a question, please contact Customer Care.