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| Join our global community of more than a half million members and credential holders from over 170 countries. |
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| Stand out from the crowd and demonstrate your project management skills with a globally recognized credential. |
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Certification and Credentials Frequently Asked Questions
 FAQ : All about PDUs (9) |  Q : 1. How do I find my PMI ID number? (1) |  Q : 2. How do I find my certification (PMP, CAPM, etc.) number? (1) |  Q : 3. When is the earliest I can start earning PDUs after I earn a credential? (1) |  Q : 4. I participated in an activity in which only part of the program focused on project management. How do I determine the number of PDUs? (1) |  Q : 5. When reporting PDU activities, is any supporting documentation required? (1) |  Q : 6. Do I need to submit a separate Activity Reporting Form for each activity during a multiple-day event? (1) |  Q : 7. How do I determine the program number for PMI chapter events under Category 3? (1) |  Q : 8. If I make the same presentation to multiple audiences, can I earn PDUs for each presentation? (1) |  Q : 9. How do I know if a course or seminar is sufficiently related to project management? (1) |  FAQ : CAPM (6) |  Q : 1. When do I have to renew my CAPM credential? (1) |  Q : 2. Are Professional Development Units required to renew my CAPM credential? (1) |  Q : 3. What are the benefits to renewing my CAPM credential? (1) |  Q : 4. How do I renew my CAPM credential? (1) |  Q : 5. How do I renew my CAPM credential after it expires? (1) |  Q : 6. What is the difference between my CAPM renewal period and my CAPM exam eligibility period? (1) |  FAQ : CCR Program & Fees (4) |  Q : 1. Where do I get the Application for Certification Renewal? (1) |  Q : 2. If I do not renew at the end of my next cycle, can I get a refund? (1) |  Q : 3. Can the renewal fee be waived? (1) |  Q : 4. Does PMI offer an installment or yearly payment plan? (1) |  FAQ : Credential Exams (6) |  Q : 1. How do I schedule a credential exam appointment? (1) |  Q : 2. Where will the examination be given? (1) |  Q : 3. What is the exam like? (1) |  Q : 4. Are the exams offered in different languages? (1) |  Q : 5. If I fail the exam, can I take it again? (1) |  Q : 6. What happens if my eligibility expires and I have not taken the exam? (1) |  FAQ : Credential Suspension (3) |  Q : 1. Can I get an extension beyond the suspension expiration date? (1) |  Q : 2. I have retired from the project management profession. How do I end my certification? (1) |  Q : 3. Can I complete PDUs during my suspension period and apply them to my recent CCR cycle? (1) |  FAQ : General - Information about PMI Credentials (9) |  Q : 1. Do I have to be a CAPM, PMP, or a PMI Member to apply for other PMI credentials? (1) |  Q : 2. How do I earn a PMI credential? (1) |  Q : 3. What are the eligibility requirements? (1) |  Q : 4. How do I complete the application? (1) |  Q : 5. What supporting documentation should I send with my application? (1) |  Q : 6. Will newer PMI credentials dilute the PMP or other established PMI credentials? (1) |  Q : 7. Once I pass the exam or evaluations, what next? (1) |  Q : 8. What are the Continuing Certification Requirements (CCR) for PMI credentials? (1) |  Q : 9. How can I maintain several credentials at once? (1) |  FAQ : New online PDU Reporting (CCR) System (7) |  Q : 1. What is the new online Continuing Certification Requirements (CCR) System? (1) |  Q : 2. Do I need a special username or password to use CCRS? (1) |  Q : 3. I am a credential holder, but I have never registered with PMI. What process do I follow to use CCRS? (1) |  Q : 4. Where do I find detailed instructions for using the new CCR System? (1) |  Q : 5. The term “courses” has been replaced in the new system with the term “activities,” why? (1) |  Q : 6. Will I still have to manually track any PDUs I earn for my PMI-SP® or PMI-RMP® credentials? (1) |  Q : 7. Do the PDUs for an activity applicable to a PMI-SP® credential and a PMI-RMP® credential equal the number of PDUs for PMP®/PgMP® credentials? (1) |  FAQ : PgMP (3) |  Q : 1. What do I have to do to earn the PgMP? (1) |  Q : 2. Who are the application reviewers? (1) |  Q : 3. How much time does the multi-rater assessment (MRA) take? (1) |  FAQ : PMI Audit Process (31) |  Q : 1. Why does PMI conduct application audits? (1) |  Q : 2. How long does the audit process take? (1) |  Q : 3. What is the best way to send audit materials to PMI? (1) |  Q : 4. Are audit materials confidential? (1) |  Q : 5. Does PMI return the original audit materials after review? (1) |  Q : 6. How can an audit candidate explain to their manager why they are being audited? (1) |  Q : 7. Do the Experience Verification Forms need to be notarized? (1) |  Q : 8. Can a manager or supervisor type their contact information on the form or does it have to be handwritten? (1) |  Q : 9. Will PMI accept an e-mail signature? (1) |  Q : 10. How should an audit candidate verify programs and/or projects that they were the manager or supervisor for? (1) |  Q : 11. If the projects and/or programs listed were completed in a highly classified environment, or a company is very sensitive about proprietary information being seen by other employers or individuals outside the company, how should this be handled? (1) |  Q : 12. Can a manager or supervisor physically hand the envelopes to an audit candidate or do they need to be mailed to the candidate? (1) |  Q : 13. A manager accidentally mailed the envelope directly to PMI. The cover letter states that partial submissions are considered an automatic failure of the audit. Is this oversight considered an automatic failure? (1) |  Q : 14. The individual who verified my work experience forgot to sign the back of the envelope. Will this be a problem? (1) |  Q : 15. A manager or supervisor is across the world. Can the audit materials be faxed or sent directly to PMI? (1) |  Q : 16. A supervising manager is no longer at the company. How can this project be verified? (1) |  Q : 17. Will PMI contact a verifying manager or supervisor? (1) |  Q : 18. An audit candidate was laid off, is a consultant, or is no longer with the company, or the company no longer exists. How is this situation handled? (1) |  Q : 19. Do certificates in a foreign language need to be translated? (1) |  Q : 20. If a certificate states educational hours in units, how will PMI translate this information to meet the contact hours of education required for credential eligibility? (1) |  Q : 21. If an in-house course did not issue a certificate, what type of verification will PMI accept? (1) |  Q : 22. If a course was completed at a PMI Registered Education Provider (R.E.P.), can PMI contact them for my certificate? (1) |  Q : 23. Will PMI accept a receipt or course roster as educational verification? (1) |  Q : 24. If a bachelor’s degree was listed on the original application but the candidate has since been awarded a higher degree, is the former degree necessary to include? (1) |  Q : 25. Will PMI accept a school transcript to meet the degree requirement? (1) |  Q : 26. Are photocopies of education certificates of completion sufficient or does PMI require the originals? (1) |  Q : 27. If a certificate is in a professional frame, does it need to be taken out? (1) |  Q : 28. A prep course advises students to take the exam immediately after completion of the course for the best chance of a passing score. Is it necessary to pass the audit in order to take the exam? (1) |  Q : 29. Will PMI call a local testing center to hold a testing spot? (1) |  Q : 30. What happens in the case of a failed audit? (1) |  Q : 31. What steps need to be taken when an audit candidate decides not to proceed with the audit? (1) |  FAQ : PMI-RMP (12) |  Q : 1. What is the new PMI specialty credential? (1) |  Q : 2. Who should apply for the PMI-RMP credential? (1) |  Q : 3. When will the credential be available? (1) |  Q : 4. Do I have to be a PMI Member to pursue the PMI-RMP credential? (1) |  Q : 5. Do I need to have any other PMI credential (e.g., CAPM or PMP) before I apply for the PMI-RMP? (1) |  Q : 6. If I already have a credential from PMI, can I still pursue the PMI-RMP? (1) |  Q : 7. How can I apply for the PMI-RMP? (1) |  Q : 8. What supporting documentation should I send with my application? (1) |  Q : 9. What is the process for earning the PMI-RMP? (1) |  Q : 10. Will the exam be available in translations? (1) |  Q : 11. What happens after I pass the exam? (1) |  Q : 12. What do I do to maintain my credential? (1) |  FAQ : PMI-SP (10) |  Q : 1. Who should apply for the PMI-SP credential? (1) |  Q : 2. Do I have to be a PMI Member to pursue the PMI-SP credential? (1) |  Q : 3. Do I need to have any other PMI credential (e.g., CAPM or PMP) before I apply for the PMI-SP? (1) |  Q : 4. If I already have a credential from PMI, can I still pursue the PMI-SP? (1) |  Q : 5. How can I apply for the PMI-SP? (1) |  Q : 6. What supporting documentation should I send with my application? (1) |  Q : 7. What is the process for earning the PMI-SP? (1) |  Q : 8. Will the exam be available in translations? (1) |  Q : 9. What happens after I pass the exam? (1) |  Q : 10. What do I do to maintain my credential? (1) |
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