“Four of the top six sources of productivity loss were about people and how they are managed.”  Virtual and multi-national teams make the situation worse. What if you could take the time wasted on people problems and apply it to getting better project results, faster. This seminar teaches you specifically how to spend less time getting people to do more if what needs to be done. It is based on an international proven social style model.

These Adaptation and Persuasion skills are not taught in school. You probably didn’t learn them from your family either. You will learn specifically how to:

- Confront people without conflict or guilt;
- Build trust with team members and stakeholders;
- Focus on the real issues and eliminate victim behavior;
- Cut through the “smoke screens” that people use;
- Give positive feedback that works.

You’ll learn how to persuade people to get results.

A Guide to the Project Management Body of Knowledge (PMBOK^® Guide) areas covered: Project Communications Management.

Who should attend?

- Project Managers and Managers of project managers who want to sharpen their skills and gain new ones to get more results in their organizations.

- Team Members and Individual Contributors that want to improve their effectiveness and quality of work-life.

- Support and functional organization members that want to improve team interactions and their results.

What will my seminar experience cover?

- Learn how to better resolve the really tough people issues on the team.

- Develop strategies to manage stakeholder expectations.

- Discover how to eliminate the unproductive time dealing with ‘victim’ behavior.

- Confront people without conflict or guilt to get the performance you need.

- Be able to up the level of your control in confrontation situations

- Learn how to uncover the real problems that are holding up performance.

- Find out how to give positive feedback that works to move projects forward.

How will I benefit?

Communication skills are the most transferable skills you will ever learn. Yes, they will enhance the contributions you make to your organization. And you will be more effective in any job you take in the future. Consider it an investment in making you better.

- You will spend less time communicating with different social styles and they will understand you better and respond sooner.

- You can prevent conflict from erupting and you can ask people to do what needs to be done without feeling guilty for asking.

- You will be able to reduce the tension between people and build a positive environment for enjoyable, productive interactions.

- You will more quickly get people to focus on the real issues and eliminate time-wasting victim behavior;

- You can get better commitments and cut through the “smoke screens” that lead to unproductive tangents and delays.

- You will easily get people to go the extra mile for you and do more of the positive behaviors that get more results and build morale.

What instructional materials will be used?

A case study, lecture, hands-on exercises, team participation, games and group facilitation.