Returns and Refunds
Orders for items already shipped must be returned for a refund. Refer to the Return and Refund Policy for more information. Membership can not be cancelled nor is it refundable.
If an order has not yet been shipped, the user may view the details of the order and choose the Cancel Order button.
If an order has been shipped, the Cancel Order function is not available to the user.
Perform the following steps to cancel an order that has not been shipped:
- Navigate to the Order History page in your profile. Click the View Details link corresponding to the order you wish to cancel.
Order History: View Details