SeminarsWorld^® FAQs

Full refunds, less US$50.00 processing fee per registrant, will be granted for cancellations received in writing up to two weeks prior to the first day of the seminar. Cancellations received less than two weeks but 48 hours prior to the first day are subject to a US$50.00 service charge for each seminar day canceled and a US$50.00 processing fee. Refunds will not be given if a cancellation is received less than 48 hours prior to the first seminar. Refunds will not be given to registrants who do not attend without canceling in advance. Send your cancellation notice to PMI@experient-inc.com and be sure to include a copy of your original confirmation. If PMI cancels a seminar for any reason, it assumes no responsibility for nonrefundable airline tickets or other travel costs. PMI will make every effort to immediately notify registrants of a cancellation. PMI reserves the right to cancel any seminar that has insufficient enrollment.

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Purchase orders will only be accepted from government agencies. Those registering via purchase order must pay all balances 30 days prior to the first day of their seminar. If payment is not received, registration will be canceled and the seminar seat will be forfeited. Following notification of cancellation, you may re-register by credit card if a seat is still available in the class. To re-register, please contact PMI SeminarsWorld^® registration at +1-866-229-2386 (within the United States and Canada) or +1-301-694-5243 (from all other locations)

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All seminar changes must be received in writing. There will be a US$50.00 transfer fee if seminar transfers are received within two weeks prior of your original registered seminar. After two weeks, a US$50.00 transfer fee plus a US$50.00 per seminar day fee will apply. No transfers will be accepted after the first day of your original registered seminar

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If you cannot make your seminar, you may send a substitute. When possible, you should call the registrar at +1-866-229-2386 (within the United States and Canada) or +1-301-694-5243 (from all other locations) prior to the first day of the seminar to provide substitute contact information. Attendees may alternately apply their registration fee to a future PMI seminar.

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A confirmation letter including your hotel information and seminar selections will be e-mailed to you upon receipt of payment. Registrants are advised not to make nonrefundable airline reservations until they receive a confirmation letter. If you registered by fax, the fax confirmation is not your seminar confirmation. Please call to confirm that you are registered or wait for your SeminarsWorld confirmation by e-mail.

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Income tax deduction may be allowed for educational expenses undertaken to maintain and improve professional skills. This includes registration, travel, meals, lodging and related expenses. (See U.S. Treasury Regulation 1.162–5.)

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A professional photographer may be onsite to document events and activities. Photographs are the sole property of PMI. By registering for or attending these events, attendees understand that all photographs may be used for promotional purposes.

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Casual business attire is appropriate.

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Registration and check-in begins at 7:30 a.m. local time. All seminars begin at 8 a.m. and end at 4 p.m. Lunch is from 12 p.m. to 1 p.m.

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Project Management Institute has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102. In obtaining this approval, the Project Management Institute has demonstrated that it complies with the ANSI/IACET Standard which is widely recognized as the Standard of good practice internationally. As a result of their Authorized Provider accreditation status, Project Management Institute is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.

CEUs are used internationally to maintain records of completion of organized post-secondary education. To receive a certificate and CEUs, you must attend the entire seminar. Receive 1.4 CEUs for attending two-day seminar, 2.1 CEUs for attending a three-day seminar and 2.5 CEUs for attending a four-day seminar.

Awarding of CEUs: At the conclusion of the training event, your trainer will note whether or not you have successfully completed the course and earned CEUs. If successful, you will be given a certificate awarding you the appropriate number of continuing education units. A copy of your training record and CEUs can be issued by contacting Professional.Development@pmi.org within 14 days of the completion of the training.

At the conclusion of the training, if you are not entitled to receive CEUs, you will be told reasoning why and you will be given specific suggestions for correcting that situation.

Right to Privacy : You have a right to privacy with regard to your progress in meeting the CEU requirements. Your trainer will not reveal to any third party any information regarding your CEU application or its resolution. Your record will be secured and will be accessible only to the administrative staff of PMI.

Record Retention and Release: A separate permanent record (your name, address, telephone, password, the beginning and ending dates of your program, the name and contact information of your trainer, and the number of CEUs earned) will be generated upon receipt by PMI. It will be retained seven calendar years, not including the year in which the CEUs were earned. Upon receipt of a signed request containing your name, address, as well as the program dates and your trainer’s name, PMI will, within 14 days, furnish to you a copy of your record.

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PMI and other PMI Registered Education Providers (R.E.P.s) issue PDUs for formal learning activities related to project management. These credits are accumulated by PMI credential holders to maintain their certification. To receive a certificate and PDUs, you must complete the entire SeminarsWorld program.

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Call +1-866-229-2386 (within the United States and Canada) or +1-301-694-5243 (from all other locations), or e-mail PMI@experient-inc.com

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For seminar questions or concerns, call +1-610-356-4600 or e-mail Professional.Development@pmi.org

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