Knowledge Shelf Home Page                                                                         = Member Content

Impact of Quality in Project Management
– By Shobhit Shrotriya
Many projects are unsuccessful and fail to get completed within budget and timelines. One of the underlying causes for their failure can be attributed to unaligned and weak processes that result from a combination of problems such as feeble project management, poor cost estimation, poor planning and scheduling, inadequate requirements management, and inappropriate contingency planning, as well as many others. To maximize a project’s performance and enhance the probability of its success, every organization needs to build a better project management process dedicated to meeting the customer’s most important needs.

Certifying a Project Management Quality System to the ISO 9001: 2000 Quality Management Standard 
– By Joachim Pfeiffer, PMP, Booz Allen Hamilton, Inc.
This paper is a "lessons learned" from a successful certification of organizational project management practices to the ISO 9001:2000 quality management standard in 2007. It provides an impression of the challenges and approaches taken to achieve certification to the standard.