Maintain Certification FAQ

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    All About PDUs

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    • How do I find my PMI ID number?

      You receive your PMI ID number, also known as your Member ID, when you apply for the certification exam or when you first become a PMI member. You use this number to report PDUs.

    • How do I find my certification (PMP, CAPM, etc.) number?

      Your certification number is shown on the certificate as the PMP, CAPM, PgMP, PMI-SP or PMI-RMP number.

      NOTE: If you cannot find your ID numbers, e-mail Customer Care or call +1-610-356-4600. If you have no previous association with PMI-as a member, former member, certification holder, former certification holder or Marketplace customer-do not have an identification number.

    • When is the earliest I can start earning PDUs after I earn a certification?

      You can start earning and reporting PDU activities as soon as you earn a certification.

    • I participated in an activity in which only part of the program focused on project management. How do I determine the number of PDUs?

      In this situation, you should estimate the percentage of time that was directly relevant to project management. For example, a 15-hour course deemed 50 percent relevant would earn 7.5 PDUs. Be prepared to justify your estimates in the event that you are selected for audit.
    • When reporting PDU activities, is any supporting documentation required?

      You do not need supporting documentation to report PDUs and renew your certification. You should complete the online Activity Reporting Forms in the appropriate amount of time and submit the Self-Directed Learning (SDL) worksheet for your reported SDL activities.

      NOTE: PMI recommends you maintain a personal folder for all PDU-related documentation and keep this documentation for at least 18 months after your CCR cycle has ended. If you are randomly selected for an audit, you will need to provide this documentation.

    • Do I need to submit a separate Activity Reporting Form for each activity during a multiple-day event?

      No. You may submit one Activity Reporting Form for the event, which covers the total number of PDUs. However, you should mention the individual activities under item two, "Program/Activity Title."
    • How do I determine the program number for PMI chapter events under Category 3?

      The program number would be in the format XXXX-XXXXXX, where the first four digits are the chapter's provider ID number, and the last six digits are assigned to each activity by the component. Generally, chapter ID numbers begin with "C".

      NOTE: If you attend a class given by a PMI Registered Education Provider (R.E.P.), the number is the same as the R.E.P.'s ID number.
    • If I make the same presentation to multiple audiences, can I earn PDUs for each presentation?

      Yes. The activity would be claimed under Category 2C, "Speaker on a Project/Program Management Topic." The only qualification is that the program must be delivered to a new audience each time you present it.
    • How do I know if a course or seminar is sufficiently related to project management?

      You may assume that courses offered by R.E.P.s are related to project and/or program management. If a course does not appear to be related, please notify PMI at once. If you are reporting attendance at a non-R.E.P. program or a self-directed learning (SDL) project, please use the process areas of the PMBOK® Guide as a reference to qualify project management topics.

    CCR Program & Fees

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    • Where do I get the Application for Certification Renewal?

      Once you earn and report the appropriate number of PDUs required to maintain your certification, PMI will e-mail a PDF of the application and a link so you can complete the renewal process online. If you do not wish to complete the process online, you can download and print out the PDF, complete it, and send it by postal mail with the appropriate renewal fees included. Applications sent by fax will not be accepted.
    • If I do not renew at the end of my next cycle, can I get a refund?

      If you continue an active certification status for the entire duration of your certification/CCR cycle-3 years-you will not be given a refund.
    • Can the renewal fee be waived?

      If you can document financial hardship, PMI may grant a fee waiver. If you believe you should be eligible for the waiver, please e-mail Customer Care.
    • Does PMI offer an installment or yearly payment plan?

      At this time, the renewal process cannot accommodate partial payment options. In the future, PMI hopes to accept a variety of payment schedules.

    Online PDU Reporting (CCR) System

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    • What is the new online Continuing Certification Requirements (CCR) System?

      The new system, CCRS, facilitates PMI's CCR program. PMI certification holders can use CCRS to complete these certification maintenance tasks:

      • Report professional development units (PDUs) online for multiple PMI certifications
      • Search activities (courses/events) that award PDUs
      • Search for activity (course/event) providers including PMI Registered Education Providers (R.E.P.s) and components
      • View and print PDU transcripts
    • Do I need a special username or password to use CCRS?

      No. You will use the same username and password that you use to access www.PMI.org. CCRS uses PMI single sign-on technology, which enables you to log in only once to gain access to all PMI systems and resources.
    • I am a certification holder, but I have never registered with PMI. What process do I follow to use CCRS?

      You need to register with PMI before using CCRS. During the registration process, you will link your PMI ID with your new PMI registered user account. Follow these steps when you register with PMI to avoid creating a duplicate account.

      Step 1: Access CCRS at www.pmi.org/ccrs and select "Log In".

      Step 2: Select "Click here to Register" link to continue.

      Step 3: Read the information to determine the correct registration option.

      Step 4: Follow the instructions to check your account information and to create a username and password.

    • Where do I find detailed instructions for using the new CCR System?

      CCRS features a comprehensive online user guide. You can view the user guide in the Additional Resources panel at the right side of the CCRS website.
    • The term "courses" has been replaced in the new system with the term "activities," why?

      Certification holders may earn PDUs towards the maintenance of their certification through formal academic courses or courses offered by a provider (R.E.P. or Component). However, these are only two of the five categories of PDU earning opportunities in which a certification holder may participate. The other categories of PDU earning opportunities include self-directed learning, volunteering, authoring and other types of project management experience. CCRS uses the term "activities" to describe all courses or events for which a certification holder may complete to earn PDUs.

    • Will I still have to manually track any PDUs I earn for my PMI-SP® or PMI-RMP® certifications?

      No. The new system provides online PDU reporting for all PMI certifications that are included in the CCR program. You will use CCRS to claim all PDUs earned towards your PMP®, PgMP®, PMI-SP or PMI-RMP certifications.
    • Do the PDUs for an activity applicable to a PMI-SP® certification and a PMI-RMP® certification equal the number of PDUs for PMP®/PgMP® certifications?

      Not necessarily. The number of PDUs for each certification is independent of other PMI certifications and therefore, the PDU values for the PMI-SP and PMI-RMP certifications do not add up to equal the value of PDUs for PMP or PgMP certifications. The number of PDUs applicable to a PMI-SP or PMI-RMP certification is based on the amount of material relevant to those specialty areas, while the number of PDUs applicable to the PMP/PgMP certifications is relevant to general project management. Project management is made up of many knowledge areas of which risk management and scheduling management are only two. It is possible that a particular activity may not apply to project risk or project scheduling at all, but if the materials do apply to these areas, only the portion that is pertinent to these areas can be counted towards those certifications.

    About CCRS and Specialty Certification PDUs

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    • Will I still have to manually track any PDUs I earn for my PMI-SP®, PMI-RMP®, or PMI-ACP® certifications?

      No. The new system provides online PDU reporting for all PMI certifications that are included in the CCR program. You will use CCRS to claim all PDUs earned towards your PMP®, PgMP®, PMI-SP or PMI-RMP certifications.
    • Do the PDUs for an activity applicable to a PMI-SP®, PMI-RMP®, and PMI-ACP® certification equal the number of PDUs for PMP®/PgMP® certifications?

      Not necessarily. The number of PDUs for each certification is independent of other PMI certifications and therefore, the PDU values for the PMI-SP and PMI-RMP certifications do not add up to equal the value of PDUs for PMP or PgMP certifications. The number of PDUs applicable to a PMI-SP or PMI-RMP certification is based on the amount of material relevant to those specialty areas, while the number of PDUs applicable to the PMP/PgMP certifications is relevant to general project management. Project management is made up of many knowledge areas of which risk management and scheduling management are only two. It is possible that a particular activity may not apply to project risk or project scheduling at all, but if the materials do apply to these areas, only the portion that is pertinent to these areas can be counted towards those certifications.

    Certification Suspension

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    • Can I get an extension beyond the suspension expiration date?

      PMI recognizes that hardships may arise. Certification holders who are military personnel called to active duty, incapacitated due to illness or out on maternity leave can request an extension.

    • I have retired from the project management profession. How do I end my certification?

      Please send a written request to the PMI certification department. Your certification will then be marked non-active. PMP certification holders with 10 years of good certification standing may qualify for the PMP-Retired status.

    • Can I complete PDUs during my suspension period and apply them to my recent CCR cycle?

      If you complete required PDUs during the suspension period to meet your CCR, you will be able to renew your certification. However, if you can document the necessary PDUs from the original CCR cycle, you can use PDUs earned during your suspension period as activities toward the cycle in which these PDUs were actually earned.

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