11 September 2009

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September’s Featured Item at PMI.org/Marketplace

Quality Management for Projects and Programs
By Lewis R. Ireland

With a focus on doing the right thing right the first time, renowned project management author and instructor Lew Ireland has constructed a solid presentation on how to invest in quality throughout all of the project management processes.

Quality Management for Projects and Programs thoroughly explores how to understand the customer’s requirements, as well as the essential nature of planning to meet quality expectations. There is also solid discussion of the choice of resources, the human factors, the effects of internal and external demands, the tools, the management techniques, the methodologies and the costs associated with infusing quality into project management.

The book is essential reading to learn more about quality management, one of the nine knowledge areas outlined in A Guide to the Project Management Body of Knowledge (PMBOK^® Guide).

From 1-30 September, purchase this title from PMI.org/Marketplace at the PMI member price of US$21.05 (regularly US$26.35).