Future leaders will need to change the way they manage their teams.
No one can predict the future-including project managers.
Circumstances change, new factors intercede and unforeseen
challenges creep up. But we must recognize trends and changing
paradigms in order to prepare for the future, says Hans J.
Thamhain, Ph.D., PMP, professor of management at Bentley University
in Waltham, Massachusetts, USA.
Failing to consider the future will only leave the profession at
a disadvantage. "If you're not prepared, then you cannot interact,"
he says.
Dr. Thamhain explores the changing social processes and
organizational environments that drive team performance in the
chapter he penned for Project Management Circa 2025 [PMI,
2009], "The Future of Team Leadership in Complex Project
Environments."
For instance, he believes we have the ability to make educated
predictions about the changing nature of project teams-and he
doesn't think it's a guessing game. "Even in our increasingly
complex and changing environment, team performance is not random,"
he says. "The better we understand these changes, the more
effectively we can adapt our management style and team
leadership."
So what are these changes? Dr. Thamhain says future leaders will
have to contend with these four issues when managing teams:
1. Increased Project Complexity and Team
Dynamics
The composition of project teams, as we traditionally thin of
them has shifted. What used to be defined as the working group that
executed the project has expanded to include stakeholders, partners
and managers.
Grappling with these changes requires more social and
professional networking. "That is project managers to become social
architects shaping the project environment," Dr. Thamhain says.
Team leaders of the future must understand the dynamics of
people and organizations at all levels, including the cognitive
structures that create change and influence decision-making. A
leader must be prepared to serve as cheerleader, provider and
facilitator.
2. Ever-Changing and Expanding Technology
Dr. Thamhain believes the IT field will continue to have strong
influence over how projects and teams are organized.
A central IT support system with specialized knowledge will keep
organizations on top of the latest technology, enabling project
managers to use resources to the fullest advantage. But this also
means that IT departments will be shared resources that will have
to juggle multiple projects at once.
3. The Need for Strategic Alignment
Too many times, Dr. Thamhain says, project managers are not
connected with enterprise strategy. But that connection is
necessary if they want project management methodology-and their
teams-to be viewed as critical components of the organization's
business objectives.
To promote strategic alignment, he recommends project leaders
connect and get involved with their senior management to create a
strategic alliance. He encourages project managers to attend
strategic planning sessions, get acquainted with the organization's
specific long-range goals and understand those goals are
implemented at the project level.
The Need for Professional Development
Another important piece of the professional puzzle is the
personal development of project managers and team members. "What
got project management established as a recognized professional
field is its body of knowledge," Dr. Thamhain says. It
is important to promote education programs and encourage
certifications-which will ultimately result in more integrity and
respect for the field.
"The problem is that most of our models, concepts and techniques
[were] developed 30 to 50 years ago, and are often no longer
relevant in today's more dynamic, unpredictable [and] chaotic
project environments," he adds.
Project leaders can't wait until the "ultimate body of
knowledge" emerges, he says, but they still have to adapt to
contemporary situations. Yes, the future is uncertain-but there are
some things we can prepare for as project managers