Organizations are barely scratching the surface of potential for software—and project management itself.
Not
all project managers are concerned about the future, but that could
be a fatal error.
"This is their future, and we can either plan
for it and build for it or we can be left behind," says Stacy Goff,
PMP, author of the chapter, "Visions for the Project Management
Software Industry," in Project Management Circa 2025 [PMI,
2009].
In the book, Mr. Goff considers several
different future scenarios in software development that could
transform portfolio, program and project management.
A consultant and president of ProjectExperts in
Colorado Springs, Colorado, USA, Mr. Goff discusses the
profession's future and how software fits into that picture.
>What will
the project management landscape look like in the year
2025?
I think the biggest area of difference will be
[the existence of] more project-oriented enterprises. Organizations
will realize their value-add through project management, where
today there's a very small proportion of government and business
organizations that excel because of their project management. I
position project management software as today tapping barely 5
percent of its market, but it will go up.
By 2025 the potential is 80 percent. A large
part of that usefulness will come from using the tools more for
information than data, and applying them with competence, instead
of just knowledge.
What's the
most important insight you want readers to walk away
with?
The one main idea I expect readers to take away
is that while we have made significant gains in the use of
[software] tools and in the practice of project management, we have
barely scratched the surface for their potential societal,
organizational and individual benefits. We must recognize and
embrace the changes needed to move to the next step in maximizing
our potential. The [most innovative] and leading organizations that
use the right combination of enabling policies, clearly assigned
roles and responsibilities, scaled and effective project management
processes, and the appropriate technology will continue to thrive.
The laggards will either barely survive, change their strategies to
leverage their other significant strengths or be acquired by the
leaders.
>What will be
the most challenging external factor project managers will have to
contend with in the future?
The biggest challenge is communicating more
effectively with executive management-learning how to properly
position and leverage the powerful tool for change that is project
management. [And] showing executives that [project management] need
not be a black hole-an inefficiency of corporate resources. That
it's got benefits.
Do you
believe executives will eventually begin to see the merits of
project management at the strategic
level?
Absolutely. It's a matter of executives
understanding how to manage projects differently and what
information they need from their middle managers so they get the
intended business results from their project. It's not sending them
away to a class-it's more often a matter of an organizational
redesign.
How can
project management tools help reduce
risk?
The majority of project organizations spend most
of their time keeping track of trailing indicators like time and
cost. To use [project management software tools] just to report
trailing indicators faster doesn't improve project performance. For
example, by the time Microsoft Project shows you that you're late
and over budget, you've already driven off the road.