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Benchmark for Success!
- by Jane Ann Pighin, PMP
The competitive assessment benchmark is the most commonly used; it includes a review of internal services plus a market price assessment of those services provided by external suppliers to ensure competitiveness. Competitive assessments identify strengths and actionable improvement opportunities for cost, quality, and productivity. The author explains how to plan and execute a competitive assessment.
Effective Benchmarking for Project Management
- by Terry Cooke-Davies, ed
Benchmarking encourages an external view to ensure the correctness of setting objectives and developing the internal actions necessary to achieve those objectives. It involves key process steps that are indigenous to any industry.