Eric S. Norman, PMP, PgMP
PMI Fellow, 2015
Mr. Norman is a skilled management consultant and leader with extensive business process design experience supporting a broad array of industries. Over the past twenty five years, Mr. Norman has specialized in the process of project and program management - mentoring, consulting and leading project, program and business process improvement efforts at AT&T, Sprint, Delta Air Lines, Delta Technologies, Norfolk Southern and CSX Railroads, Cox Communications and the Centers for Disease Control and Prevention (CDC) in Atlanta. He has particular expertise in program management, business process and program design, decision support systems development and software systems development and implementation using waterfall and iterative methodologies.
He is a frequent presenter at trade conferences at the Local, Regional, National and International level, and is a recognized authority on Program Management practice and project Work Breakdown Structures. He led the update to the Project Management Institute’s Practice Standard for Work Breakdown Structures- Second Edition published in October of 2006 and was the Chair for the update to PMI’s The Standard for Program Management – Third Edition, published in January of 2013. Mr. Norman is currently representing PMI in a collaborative study on Lean Principles in Program Management between PMI and the International Council On Systems Engineering (INCOSE) led by MIT. In May of 2013 this team’s publication The Guide to Lean Enablers for Managing Engineering Programs received the prestigious Shingo Prize for Operational Excellence. As the 2007 recipient of PMI’s Linn Stuckenbruck Person of the Year award, Mr. Norman was recognized internationally by PMI for his contributions to the Project Management Profession, and in 2015 received PMI’s most prestigious individual award, PMI Fellow.