Contact Us
Contact PMI for Support and Service
Available 24/7
To start a WhatsApp conversation, send “Hello PMI” via WhatsApp to +1 855-643-1873 or click here to start the conversation.
WhatsApp Features:
- Send and receive attachments
- Securely make payments
- Continue conversation at your convenience
Message Us
Available 24/7
Using your mobile device, text “Hello PMI” to +1 610-215-2587 or click here to start the conversation.
(Message and data rates may apply.)
SMS Features:
- Send and receive attachments
- Securely make payments
- Continue conversation at your convenience
Live Chat
Available 24/7
Chat Features:
- Send and receive attachments
- Securely make payments
- Save a transcript of the conversation
Now on Alexa
You can now manage your PMI.org account through any Amazon Alexa-enabled devices.
Currently available in the following Alexa Skill stores (English only): US, India, & UK
Additional Regional Support Options
Call
Customer Support Inquiries:
+1 610 915 2273
Hours of Operation:
9:00 a.m. – 5:00 p.m. U.S. EST (GMT -5)
Monday – Friday
PMI Corporate Office:
+1 610 356 4600
(Human Resources, Legal, Business Inquiries)
Languages Spoken:
English
Tax Exempt Orders
Tax-exempt customers should submit a copy of their tax-exempt certificate to [email protected]. Please include your contact information and your PMI ID number if you have one. You will be notified when your account is set up and then you will be able to order online without sales taxes being applied to your order.
Business Solutions
If you represent a business who purchases on behalf of employees and need assistance with a new or existing order, please click here and submit a support request using the webform.
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