PMI Coronavirus (COVID-19) Update
Date Updated: 20 April 2021
PMI continues its commitment to the safety and well-being of our global community, which is why we have a designated Crisis Task Force that is monitoring the situation arising from coronavirus (COVID-19) daily.
We will not host in-person events in North America through October 2021. Decisions to host in-person regional events and local volunteer events outside of North America will be determined based on what is permissible per local guidelines.
PMI will continue offering virtual events as an ongoing opportunity to bring our global community together. Visit the Event Calendar for information on upcoming opportunities.
If you need assistance, please contact Customer Care.
PMI Certification Candidates
To help alleviate candidates’ anxiety about the required fees to reschedule or cancel their exam in an already stressful time globally, together PMI and Pearson Vue made the decision in April 2020 to start waiving fees for all candidate-initiated exam cancellations and reschedules. As we continue to manage through the pandemic and stabilization strategies in place around the world, we are reinstating the exam cancellation and rescheduling fee beginning 15 May 2021.
- We are making COVID-19-related exceptions. We will continue to waive fees for candidates who are experiencing COVID-19 symptoms, receive a positive test result, had direct exposure, or are required to quarantine. We will also continue to waive fees for Pearson VUE-initiated reschedules or cancellations related to COVID-19.
- Charging a rescheduling fee is industry best practice and improves the candidate's user experience as it helps us ensure those candidates scheduling their exam have an accurate view of open seats. Please note, if you reschedule or cancel your exam more than 30 days before your exam, you will not be charged a fee. For more information on the fees and policies, please refer to the PMP Handbook.
Please contact [email protected] with any questions.