Project Management Institute

Chapter Member Advisory Group Charter

Effective Date and Duration: 01 January 2019 to 31 December 2019

Member Advisory Group Purpose:

The Chapter Member Advisory Group (CMAG) works in partnership with PMI Chapter Development staff in support of the purpose of chapters: 1) building & growing chapter membership community and 2) supporting practitioner career development. The CMAG provides advice, support, and coaching to help recognize and improve delivery of chapter value globally. Assists with identifying critical learning and leadership opportunities for chapter volunteers at the Leadership Institute Meetings (LIM) and with collaboration towards the Region Mentor Program. The CMAG supports PMI Chapter Development management with annual planning and priorities, and provides guidance to operational programs, applying knowledge and expertise to influence the global chapter community as necessary. The CMAG represents PMI to global chapter leaders in the areas of program implementations, professional development and continuous chapter value delivery. The CMAG is expected to maintain a balanced perspective between the needs of PMI and global volunteer leadership in consideration of the PMI strategic plan and overall vision of membership growth and service.


  • Act as advisor to Chapter Development department in support of effective chapter management, leadership and volunteer development, and a broad spectrum of PMI programs, products and services in relation to chapter value delivery.
  • Work with Chapter Development staff to improve the way chapters serve their members by determining and sharing best practices, developing and reviewing frameworks, resources, and programs, and effectively advising volunteer leadership as appropriate. Partner and co-lead assigned initiatives with staff utilizing CMAG’s project management approach, including benefits realization management.
  • Identify, collect, influence, and present as requested, critical learning topics and leadership development opportunities for chapter leaders that PMI delivers both in person and virtually. This includes PMI strategy transformation updates.
  • Provide support, coaching and mentoring to Region Mentors (RM), as requested by PMI staff and Region Mentors. Participate in the recruitment, orientation, onboarding and leadership development of new Region Mentors as requested.
  • Act as a sounding board for initiatives that impact chapters including communications and change management.
  • Ensure that programmatic and technology related matters, issues, and concerns are vetted within the MAG and if additional guidance is necessary, communicate with appropriate department via the assigned staff liaison.
  • Collaborate and support best practice sharing with other PMI groups (i.e. MAGs) to gain a better perspective on Chapter Development programs and initiatives that will/can affect other parts of the organization

Administrative and Reporting Requirements:

  • CMAG uses standard agenda, note-taking, and reporting templates
  • CMAG provides progress reports to the Volunteer Engagement Liaison when requested
  • Travel Requirements:
    - Leadership Institute Volunteer Planning Meeting (January)
    - Four CMAG members to Asia Pacific Leadership Institute Meeting (LIM) (February)
    - Four CMAG members to Europe, Middle East and Africa LIM (May)
    - All CMAG members attend North America LIM (October)
    - One mid-year CMAG Planning Meeting
  • Monthly Teleconference / Webinar team meeting (WebEx)
  • Volunteer participation is contingent upon: regular attendance of meetings, active participation in volunteer group activities and initiatives, commitment to deliverables and compliance with PMI Confidentiality agreement and PMI Conflict of Interest policy

Resources and Budget:

  • PMI staff assigned by President and CEO
  • CMAG is accountable to PMI Director, Global Chapters who defines annual budget as approved annually by the PMI Board
  • Volunteer Engagement Liaison and other staff resources as assigned by the PMI President and CEO

Member Advisory Group Composition and Terms:

  • 8 committee members, serving staggered 2 year terms. Director, Global Chapters, evaluates and assigns additional year(s) determined by need and circumstance

Volunteer Requirements, Experience, and Skills


  • Member in good standing for two years
  • Has served as a PMI Chapter volunteer leader; Region Mentor experience is a plus
  • Has no conflict of interest (all PMI members and volunteers are bound to Rule of the Board 12.1, Board Member’s Code of Conduct and the PMI Code of Ethics and Professional Conduct)

It is PMI’s practice to not select/appoint individuals for PMI Volunteer Leadership positions who are already engaged in a leadership role within PMI or its Chapters. This is to reflect the level of commitment needed for such volunteer leadership roles and the desire to encourage volunteer participation through as wide a range of individuals as possible. This limitation does not apply to participation on content development teams in a non-leadership role.

Staff Information

Name: Brantlee Underhill
Title: Director - Chapters and Volunteers
E-mail Address:

Name: Chris Mairs 
Title: Global Chapter Development Associate
E-mail Address:

Applicable Governing Documents

(In addition to the below, identify sections from PMI’s governance documents specifically related to roles and responsibilities of this member advisory group.)

  • PMI Code of Ethics and Professional Conduct
  • Strategic Plan, specifically Core Value on Volunteerism: Volunteers and effective volunteer partnerships with staff are the best way to accomplish the Institute's goals and objectives
  • Institute Policies:
    - Confidentiality Policy
    - Conflict of Interest Policy
    - Contractor/Volunteer Electronic Systems and Communications Policy
    - Volunteer Records Management Policy
    - Volunteer Travel Policy
    - Social Media Guidelines for Volunteers
  • Guidelines for the Conduct of PMI GOC Volunteers
  • GOC Volunteers Volunteer Expense Report

Charter Approval

All Member Advisory Group charters must annually be approved by the President and Chief Executive Officer for the subsequent year and posted to the Governance page on

Version #: 1
Date: 17 October 2018
Description: Updated for 2019