Project Management Institute

ICBC Success Story

ICBC Success Story

As part of a multi-year large-scale IT transformation project, auto insurance provider Insurance Corporate of British Columbia (ICBC) identified the need to transition from traditional waterfall project management to an agile approach. This case study explores the solutions needed for a government-run corporation that does not suit a one-size-fits-all agile framework. As a large government organization subject to annual planning cycles and other bureaucratic processes, ICBC needed a pragmatic, enterprise solution that incorporated agile where possible while accommodating the broader challenges that could scale across the organization.