Join us for networking between 11:45 and noon prior to our presentation "Leading in the Unknown: Leadership in a Post-COVID World" which starts at noon. Decades of research show that the majority of improvement initiatives fail to meet performance expectations. We believe this performance expectation disconnect occurs because:
- lack of leadership involvement and ongoing, effective engagement, and
- specific desired behavior changes are not adequately identified and prioritized.
Typically, we see organizations speaking about behavior in a generalized manner. They use “behavioral” clichés and general behavioral statements and do not define specific, pinpointed leader and performer desired behaviors. Behavioral Management (Behavior is defined as “what I say or do”) complements Change Management’s focus on people’s thoughts, feelings, and attitudes. It is Behavioral Management that has the most immediate impact on behavior change adoption and sustainability. We have demonstrated that an integrated approach (Behavioral Management and Change Management) improves user change acceptance and yields more sustainable results, especially in white-collar, technical, service, and professional environments.
Accomplir® has pioneered next-generation improvement toolsets by embedding key Behavioral Management concepts into Lean Sigma, Business Process Management, and technology deployment methodologies. This presentation takes a practitioner’s viewpoint focusing on Behavioral Management key concepts and selected tools applicable to both the participants’ personal leadership behaviors as well as their change initiative project management roles and responsibilities.