PM Point Of View #77. Virtual PM: 2020 and Beyond


Ever since Covid-19 swept the globe, our world has shifted irrevocably, and that includes the world of Project Management. A panel of digital project managers talks about the changes they have noted already and what they envision for the future vis-à-vis project environment, tools, and ways of meeting, collaborating and doing business. The possibilities are limitless and a brave new world awaits the Project Manager who is bold enough to seize the opportunities this moment affords. AI, Virtual Reality, meetings beyond Zoom, collaboration tools and ways of rethinking how and why we operate the way we do are covered in this episode.


PDU Information

Use the following information in PMI’s CCRS system to register the PDUs for this podcast:

  • PDU Category: Online or Digital Media
  • Provider Number: 4634
  • PDU Claim Code: 4634A9I92P
  • Activity Number: PMPOV0077
  • PDUs for this episode: 1

About the Speakers

Ben Aston

Ben Aston is a digital project manager and founder of He’s been managing projects in the digital world for more than 15 years, working at London’s top digital agencies including Dare, Wunderman, Lowe and DDB. He’s delivered everything from film to CMS', games to advertising and eCRM to eCommerce sites. He’s been fortunate enough to work across a wide range of great clients; automotive brands including Land Rover, Volkswagen and Honda; Utility brands including BT, British Gas and Exxon, FMCG brands such as Unilever, and consumer electronics brands including Sony.

Ben Aston Headshot

Arianna Harrison

Arianna Harrison has over 15 years experience as a technical project manager, and is based in the San Francisco Bay Area. In her current role as Director of Technical Operations at Firewood Marketing, she leads technical project management, serving clients such as Google, Facebook, and LinkedIn. She specializes in delivery of complex CMS and e-commerce platform implementation projects, and has served clients in a wide variety of industries. However, her most rewarding work comes from mentoring other project managers. 

Arianna Harrison Headshot

Galen Low

Galen Low is a client services professional and Agile delivery specialist based in Toronto, Ontario, Canada. For the past 11 years, he has been architecting and implementing human-centered digital solutions for clients in government, healthcare, transit, transportation, and retail. Galen has held roles in project management, business development, and leadership within boutique agencies as well as large consultancies. Currently he is an editor at, an online community for project managers working in digital industries.

Galen Low Headshot