Frequently Asked Questions

General Information

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  • The Convention Centre Dublin
    Spencer Dock N Wall Quay
    Dublin, Ireland

  • PMI won’t book rooms. If a third-party company contacts you about hotel reservations, please ignore it and delete the message to avoid fraudulent scams.

    Stay tuned for information regarding recommended hotels.

  • Business casual attire is appropriate for all participants. Because meeting rooms often are cold, you may wish to bring either a jacket or a sweater. Be sure to wear comfortable shoes! You will definitely be getting in a lot of steps during your time in Dublin.

  • PMI activities are reserved for anyone over the age of 21. All PMI sponsored receptions where alcohol is served must be of minimum purchase age of the country where the event is held.

  • You will receive a confirmation letter once your registration is paid in full. This confirmation also serves as your receipt.

    NOTE: PMI registration is managed via a third party company. Please adjust your junk or spam mailbox to ensure delivery to your email account. For privacy reasons, PMI is unable to share invoice or confirmation data with a company’s third party vendor.

  • Visit the EMEA Congress registration page and reset your password by clicking the link below the login section.

  • Materials will be available upon arrival to the event location (registration area)

  • Presentation PDFs will be available at least one week from the event. Access to presentations are for registered participants using their email address used at the time of registration. Presentations will be available for six months post event dates.

    Note: SeminarsWorld presentations will be distributed at the event to registered SeminarsWorld participants.

  • Unlike previous years, papers will not be available.

  • Interested individuals who would like to participate as a Presenter are welcome to submit a proposal to PMI In-person events. The selection process is competitive and we seek the highest quality presentations to ensure a successful event. The selection process is guided by subject matter experts from around the world. View more information.

  • The number of PDUs awarded varies for each activity at Congress.

  • All applicable educational sessions that meet the Continuing Certification Requirements (CCR) will have designated professional development units (PDUs).To identify if a session includes PDUs, be sure to refer to the event mobile app or onsite event guide for details.

    To ensure your professional development units (PDUs) are reported on your behalf, participants will need to have their badge scanned upon entry to a session. These claims will automatically be uploaded to the Participant’s PDU transcripts that hold one or more of the following: PMI-ACP, PMI-PBA, PMI-RMP, PMI-SP, PMP, PgMP, PfMP.

    PDUs will appear on certification holders’ transcripts within 7 business days from completion of the attended session. Participants may visit ccrs.pmi.org to confirm PDU reporting.

    For activities without PDU designations, Participants may continue to self-report to ccrs.pmi.org

    Learn more about maintaining your PMI certification.

  • Contact Customer Service at +1 800 465 0429 or +1 847 996 5849  (international registrants) or e-mail pmiemea@experient-inc.com; Subject: PMI EMEA Congress

  • PMI is required to charge Irish VAT at the standard rate of 23% to all delegates attending the event. The purchase of exhibition and sponsorship services made available by PMI for EU business delegates is subject to VAT in the delegate’s country of residence. In the event that a transaction is subject to the reverse charge mechanism, PMI will issue a net-invoice.

Registration

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  • You will receive a confirmation letter once your registration is paid in full. This confirmation also serves as your receipt.

    NOTE: PMI registration is managed via a third party company. Please adjust your junk or spam mailbox to ensure delivery to your email account. For privacy reasons, PMI is unable to share invoice or confirmation data with a company’s third party vendor.

  • Organisations sending five or more employees are eligible to receive a discount off the individual member and non-member rates, as applicable.  

    Definition of a group - Individuals from an organisation (profit or non-profit) attending an event.  A single person from the organisation must serve as PMI’s single point of contact for all attendees eligible for the group rate. PMI Chapters are not eligible for group rates.

    • 5-14 attendees: 10% discount on EMEA Congress and SeminarsWorld fees
    • 15-19 attendees: 20% discount on EMEA Congress and SeminarsWorld fees
    • 20+ attendees: 20% discount on EMEA Congress and SeminarsWorld fees 

    Instructions for group registrations:

    1. Email events@pmi.org or contact your PMI account manager to submit the list of attendees from your organisation (or to confirm interest).
    2. Within 7 days, the PMI events team will determine your discount level and respond with group registration rates applicable to your organisation based on the number of attendees and registration dates. 
    3. Receive a custom registration link to distribute across your organisation. Upon request, organisational attendee lists and reports may be shared with the primary point of contact.

    Upon request, organisational attendee lists and reports may be shared with the primary point of contact.

    IMPORTANT NOTES

    Actual fee charged is based on member level (member/non-member) and registration date (early bird/ regular). Discount level is based on number of people attending PMI EMEA Congress or PMI Global Conference, not combined, and not the number of products each person purchases.

    Historical registration discount is based on previous years’ attendance. Company email addresses are required when submitting the list of attendees from the same company.  Registration rates applicable to your organisation based on the number of attendees and registration dates.

  • To be eligible for a student registration rate, a PMI Student Membership is required. View student membership information. Once you have secured your PMI student membership, return to the registration site to register as a student

  • To be eligible for a government rate, a government ID is required onsite at check in to confirm that a participant qualifies for the PMI government rate. A government ID must be from a state, local country or federal government entity and not from a company that does government business, unless a participant can show they have a government email and ID.

  • To be eligible for a retiree registration rate, a PMI retiree membership is required. View PMI retiree membership information. Once you have secured your PMI membership, return to the registration site to register as a retiree

  • Yes, a non-member or expired membership can purchase membership through the registration website. Simply enter the registration portal as a non-member. During the registration process you are able to add PMI individual member dues and the application fee to your cart. You will then be eligible to receive member pricing for Congress and SeminarsWorld®. Please note your membership benefits will not begin until payment has been received and your application has been processed by PMI (approximately 72 hours, Monday through Friday).

  • Membership renewals or reinstatements should be made by visiting myPMI prior to completing registration.

  • A confirmation letter will also serve as a receipt of payment.

    If you register online, an e-mail confirmation will be sent immediately to the e-mail address you provided during the registration process.

    If you faxed your registration, your confirmation will be sent to the e-mail address provided on the registration form within four business days of receipt.

    If no e-mail is provided, a confirmation will be faxed.

    If neither e-mail nor fax is provided, confirmation will be mailed to the street address provided on your registration form.

    NOTE: PMI registration is managed via a third party company. Please adjust your junk or spam mailbox to ensure delivery to your email account.

  • Visit the EMEA Congress registration page and login using the email and password you created during registration. You will have the ability to make non-transactional changes like updating your profile or add additional paid opportunities (ie adding activities, guests etc).

    NOTE: This is a third party website, please adjust your computer and email settings accordingly.

Cancellations/Refunds

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  • In fairness to all participants, it is necessary to charge a cancellation fee when a participant cancels attendance prior to the start of the event.

    All cancellation requests must be received in writing and emailed to pmiemea@experient-inc.com.

    Any refund requests will need to be requested 30 days before the first day of the event. Requests received 29 days or less before the first day of the event will not be eligible for a refund. All applicable refunds will be issued following the close of the event.

    NOTE: A refund will be returned in the original purchase format. If paying with a credit card, a refund will take an additional 10 business days to post to your account.

    PMI Membership and Chapters Fees are non-refundable and non-transferrable.

  • If the EMEA Congress event is cancelled, PMI is not responsible for any airfare, hotel, or other costs incurred by registrants. Speakers and programme agenda are subject to change.

    REFUND

    Two weeks before the early bird/advanced registration deadline.
    • Registration fee paid minus €35 processing fee per registrant = Refund Amount

    30 days before the first day of the event.
    • Registration fee paid minus €70 processing fee per registrant = Refund Amount

    REGISTRANTS REQUESTING EMBASSY LETTER (VISA)
    Two weeks before the first day of the event.
    • Registration fee paid minus €70 per registration = Refund Amount

    NO REFUND
    • Any refund requests will need to be requested 30 days before the first day of the event.  Requests received 29 days or less before the first day of the event will not be eligible for a refund.

    It is recommended that Visa applications must be sent to the appropriate Embassy at least 6 weeks from the start date of the event.

  • Deadline: Requests must be received two weeks before the first day of the event. Substitute registrants will be responsible for the nonmember fee, if applicable.

  • EMEA Congress registration transfers are not available across PMI® events. (ie cannot be used towards credit for another PMI event.)

  • All cancellation requests must be received in writing and emailed to pmiemea@experient-inc.com.

    PMI Membership and Chapters Fees are non-refundable and non-transferrable.

    Any refund requests will need to be requested 30 days before the first day of the event.  Requests received 29 days or less before the first day of the event will not be eligible for a refund. All applicable refunds will be issued following the close of the event.

    NOTE: A refund will be returned in the original purchase format. If paying with a credit card, a refund will take an additional 10 business to post to your account.

    REFUND

    Deadline: 31 days (or more) before the first day of the event
    Registration fee paid minus €50.00 processing fee per registrant = Refund Amount

    Deadline: 30 days before the first day of the event.
    Registration fee paid minus €150.00 processing fee per registrant = Refund Amount

    REGISTRANTS REQUESTING EMBASSY LETTER (VISA)
    Two weeks before the first day of the event
    Registration fee paid minus €150.00 per registration = Refund Amount

    If a combination registration includes SeminarsWorld, registrants must cancel their registration 29 days prior to the original registered seminar start date.

  • Contact Customer Service at +1 800 465 0429 or +1 847 996 5849  (international registrants) or e-mail pmiemea@experient-inc.com; Subject: PMI EMEA Congress

  • American Express
    Mastercard
    Visa

    Purchase Order

    Please choose the purchase order option on the payment section when completing your registration online. Once completed, invoices will be generated and emailed.Please be advised that funds must be received and verified by PMI no later than 2 weeks from the start of the event. Registration is not confirmed or considered complete until a participant’s account shows a zero balance. Participants will not be permitted to attend any activities until the outstanding balance is settled. Credit card or cash will be required to complete payments when onsite.

    Wire Transfer

    Please choose the wire transfer payment option on the payment section when completing your registration online. Once completed, instructions on how to complete payment will be sent to you via email. Please be advised that funds must be received and verified by PMI no later than 2 weeks from the start of the event. Registration is not confirmed or considered complete until a participant’s account shows a zero balance. Participants will not be permitted to attend any activities until the outstanding balance is settled. Credit card or cash will be required to complete payments when onsite.

    Bank details for sending a wire transfer to PMI in EUROS:

    Project Management Institute Inc.
    Wells Fargo Bank, N.A. London
    One Plantation Place
    30 Fenchurch Street
    London EC3M 3BD
    United Kingdom
    Account Number: 88001308
    IBAN: GB05PNBP16567188001308

    BIC/SWIFT: PNBPGB2L

  • PMI is required to charge Irish VAT at the standard rate of 23% to all delegates attending the event. The purchase of exhibition and sponsorship services made available by PMI for EU business delegates is subject to VAT in the delegate’s country of residence. In the event that a transaction is subject to the reverse charge mechanism, PMI will issue a net-invoice.

SeminarsWorld®

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  • PMI will make every effort to notify SeminarsWorlds registrants within 30 days of the start of the program regarding cancellations dues to insufficient enrollment. PMI will either enroll participant in a different SeminarsWorld program or provide a full refund. All refunds must be received in writing and emailed to pmisw@experient-inc.com.

  • All cancellation requests must be received in writing and emailed to pmiemea@experient-inc.com.

    PMI Membership and Chapters Fees are non-refundable and non-transferrable.

    Any refund requests will need to be requested 30 days before the first day of the event.  Requests received 29 days or less before the first day of the event will not be eligible for a refund. All applicable refunds will be issued following the close of the event.

    NOTE: A refund will be returned in the original purchase format. If paying with a credit card, a refund will take an additional 10 business to post to your account.

    REFUND

    Deadline: 31 days (or more) before the first day of the event
    Registration fee paid minus €50.00 processing fee per registrant = Refund Amount

    Deadline: 30 days before the first day of the event.
    Registration fee paid minus €150.00 processing fee per registrant = Refund Amount

    REGISTRANTS REQUESTING EMBASSY LETTER (VISA)
    Two weeks before the first day of the event
    Registration fee paid minus €150.00 per registration = Refund Amount

    If a combination registration includes SeminarsWorld, registrants must cancel their registration 29 days prior to the original registered seminar start date.

Travel Visa Requests

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  • During the online registration process, you will have the option to request an Embassy Letter to attend the event. You will receive the letter via email 48 hours after you complete and pay for your registration. If you choose to pay by check, wire transfer or purchase order as your method of payment, you will receive an email notifying you to pay, with instructions on how to make your payment.

    NOTE: Refunds due to being denied a visa will only be honored if PMI is notified of the denial two weeks before the start date of the event.

    It is recommended that Visa applications must be sent to the appropriate Embassy at least 6 weeks from the start date of the event.