Emotional Intelligence for Project and Program Leadership with Sunny Faronbi
What You Will Learn
Upon completion of this training, learners will be able to:
- Identify their emotions and those of others on project teams.
- Demonstrate how to express their feelings and thoughts openly in a manner that will build trust within their project team as well as cope with stressful or difficult project situations in a positive manner.
- Adapt their emotions, thoughts, and behaviors to unfamiliar and unpredictable project situations and circumstances.
For every project manager, knowing the “hard” skills of project management is only the beginning. The most challenging part is building proficiency in such critical areas as leadership, communication, team building, conflict resolution, and negotiating for scarce resources or changes in scope. These skills contribute the most to the success or failure of any project. Project and program managers who master these skills are much more successful than those who don’t. The foundation for mastering these skills lies in understanding and harnessing the power of human emotions. This is where emotional intelligence (EQ) comes in. EQ is the ability to understand our emotions and those of others around us. It also includes the ability to use this awareness to manage our emotions and relationships. EQ affects how we manage our behaviors, navigate social complexities, and make personal decisions that help us achieve positive results. People with high EQ are very good at using empathy and constructive communication to create a collaborative and cooperative work environment. This group of skills is imperative for managing projects. Research has shown that EQ can contribute to as much as 58% of workplace success.
As a project or program manager, this training will start you on the path of cultivating the necessary emotional and social skills that will help you motivate your teams to deliver excellent project results. You will discover how to work more effectively with your team members, including those with difficult and high-strung personalities. You will also learn how to keep your emotions in check, defuse tense situations, resolve conflicts, and improve relationships within your project teams.
Learners will be asked to complete EQ-i 2.0 assessment and will work with their results during the training. Learners will be expected to complete the assessment approximately 1 week prior to the training and will be contacted by their instructor with further instructions.
The cost of this assessment is US$135.00 and is included in your training fee. The assessment cost is nonrefundable.
Disclaimer: By enrolling in this training, learners agree to share registrant data (“data”) with instructors for the purpose of customizing training objectives and providing assessments and strategies based upon their specific information.
- Module 1 - Course Introduction
- Module 2 - What’s Your EQ?
- Module 3 – The Source of Emotions
- Module 4 - Understanding Your Report
- Module 5 - Self-Regard
- Module 6 - Self-Actualization
- Module 7 - Emotional Self-Awareness
- Day 1 Debrief
- Review of Day 1 Assignments
- Module 8 - Emotional Expression
- Module 9 - Assertiveness
- Module 10 - Independence
- Module 11 - Interpersonal Relationships
- Module 12 - Empathy
- Module 13 - Social Responsibility
- Day 2 Debrief
- Review of Day 2 Assignments
- Module 14 - Problem Solving
- Module 15 - Reality Testing
- Module 16 - Impulse Control
- Module 17 - Flexibility
- Module 18 - Stress Tolerance
- Module 19 - Optimism
- Module 20 - Well-Being Indicator
- Module 21 - Bringing Them All Home
- Day 3 Debrief
PDU Allocation Table
|Ways of Working||Power Skills||Business Acumen||Total|
|CAPM® / PMI-CP™ / PMP® / PgMP®||0||13||8||21.00|
|PMI-ACP® / Agile*||0||13||8||21.00|