Managing Diversity: We Are in This Together with Carlene Szostak

What You Will Learn

Upon completion of this training, learners will be able to:

  • Discuss the importance of acceptance and inclusion.
  • Describe the value in diversity.
  • Demonstrate being more in tune to the "human" factor of projects.


Have you ever had one of those moments when you realize poor engagement is directly derailing your project and causing you frustration?

Every employee brings unique strengths to the workplace, but knowing how to embrace both the differences and strengths, while remaining focused on project goals, is an art we all need to master in the 21st century. Embracing diversity and inclusion has become an overriding focus for organizations that wish to succeed in today's business world.

This training emphasizes diversity is far more than discussing harassment and discrimination. In the end, the key to delivering any project successfully comes down to the “human” factor. Seeking out diversity and understanding inclusion leads to accepting and embracing all the diverse traits, beliefs, talents, knowledge, styles, and experiences employees bring to the workplace, regardless of a legal obligation to do so.

  • Welcome & Objectives
  • What is Diversity, Equity, and Inclusion?
  • Recognizing Employee Differences
  • How to Break Stereotypes While Staying Focused on the Project
  • Q&A Live, 15 minutes

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Power Skills and Business Acumen PDUs apply evenly across all credentials and Ways of Working PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials. *Please note that the asterisked row below applies to the PMI® Agile Certification Journey and includes Disciplined Agile® Scrum Master (DASM), Disciplined Agile® Senior Scrum Master (DASSM), Disciplined Agile® Coach (DAC), and Disciplined Agile® Value Stream Consultant (DAVSC) certifications.
Ways of Working Power Skills Business Acumen Total
CAPM® / PMP® / PgMP® 0 1 0 1.00
PMI-ACP® / Agile* 0 1 0 1.00
PMI-SP® 0 1 0 1.00
PMI-RMP® 0 1 0 1.00
PfMP® 0 1 0 1.00
PMI-PBA® 0 1 0 1.00
Ways of Working Power Skills Business Acument Talent Triangle



Carlene Szostak

Carlene Szostak is a noted speaker, educator, author and business leader. No matter which hat she’s wearing, her goal is simple – to empower individuals to differentiate themselves and drive measurable results through game-changing actions. Throughout her career, Carlene has worked with organizations across a wide range of industries, from cyber security and manufacturing, to government and professional sports teams. Currently a principal of Quintina Solutions LLC, a global strategic organization, she helps organizations develop succession plans, manage projects effectively and build strategies for the future. When she isn’t working, you’ll find Carlene researching her next book, walking her dog and hunting down the perfect wave while sipping wine at sunset.


Training Information

18 April 2023
Start Time
7:00 AM
1 Hour

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