Solve the Problem, Not the Symptom with Teresa Lawrence
What You Will Learn
Upon completion of this training, learners will be able to:
- Identify the real problems inhibiting project success, produce novel and useful solutions, and effectively negotiate conflict.
- Demonstrate an ability to think critically and problem-solve on demand and to address complex and ambiguous project challenges.
- Apply tools and techniques outlined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and all standards documents.
Has your team ever solved a project challenge only to have it surface again? All too often, the problem that gets identified and solved isn’t the true issue, it’s just a symptom of a larger issue!
Wouldn’t it be great to effectively identify the real problem and the critical issues that must be addressed to solve these project challenges? This training will teach you how to accurately frame the scope of your problem as well as invite alternative perspectives that can help solutions become apparent. Divergent thinking (the broad search for diverse and novel alternatives) and convergent thinking (the focused and affirmative evaluation of alternatives) and their roles in strategic problem-solving will be reviewed and practiced. This training will help you add these new ways of thinking to your problem-solving toolkit to address critical issues (the problems behind the problem) and reach your desired future state.
- Traits of the Creative Problem-Solver
- Dynamic Balance of Divergent and Convergent Thinking
- Diverging to Ideate
- Diverging to Clarify
- Application to Project
PDU Allocation Table
|Ways of Working||Power Skills||Business Acumen||Total|
|CAPM® / PMP® / PgMP®||3||1||0||4.00|
|PMI-ACP® / Agile*||0||1||0||1.00|