Integrating Design Thinking on Your Projects with Bruce Gay
What You Will Learn
Upon completion of this training, learners will be able to:
- Describe the benefits of incorporating design methodologies on projects for increased customer alignment and business impact.
- Identify and apply design thinking techniques for improving benefits realization and project success.
- Apply innovative and adaptive techniques for user research and requirements elicitation.
Description
In today’s increasingly volatile and complex business environment, project teams need new tools and models to operate in a more flexible, discovery-driven capacity. Design thinking has gained prominence among innovative organizations as a powerful technique for delivering innovative solutions that delight customers. Design thinking enables project teams to solve business problems by following an iterative process and focusing on their users’ standpoints.
This training explores the intersection between the worlds of design thinking and project management and will provide a high-level overview of design thinking methods and tools. Two case studies are used to concretely show how to integrate design methods into projects with lessons learned and unique outcomes. Learners should bring their “creative” sides as this training offers experiential learning through rapid-fire sketching as well as several individual and group hands-on exercises to learn various design methods for user research, idea generation, visualization, and prototyping.
AGENDA
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- How is the enterprise environment changing, and what are the implications for projects and talented people who want to advance their careers?
- How do I recognize a VUCA (volatility, uncertainty, complexity, and ambiguity) environment?
PDU Allocation Table
Ways of Working | Power Skills | Business Acumen | Total | |
---|---|---|---|---|
CAPM® / PMI-CP™ / PMP® / PgMP® | 2 | 2 | 3 | 7.00 |
PMI-ACP® / Agile* | 2 | 2 | 3 | 7.00 |
PMI-SP® | 0.25 | 2 | 3 | 5.25 |
PMI-RMP® | 1 | 2 | 3 | 6.00 |
PfMP® | 1 | 2 | 3 | 6.00 |
PMI-PBA® | 1 | 2 | 3 | 6.00 |
| | | |
Instructor(s)

Bruce Gay PMP
Bruce Gay, PMP, helps individuals improve their project management skills, become better leaders, and achieve professional greatness. He has over two-and-a-half decades worth of experience managing large, complex programs and customer relationships across multiple industries. In his current role, Bruce manages a PMO and is responsible for operational and delivery excellence for a 100+ person R&D organization of software engineers, product managers, machine learning and NLP scientists, security experts, and cloud engineers. For the past 15 years, he managed product teams that incorporated UX Design and Design Thinking methodologies into their product development processes.
Bruce has presented at both regional and international conferences, including the PMI global conferences in Chicago, Los Angeles, Dublin, Ireland, Netherlands, and Jamaica. Bruce lives in Pittsburgh, Penn. with his wife, two daughters, and his dog. Bruce is an active volunteer with the PMI Pittsburgh Chapter and is their Director of Corporate Sponsorship. Bruce shares his experiences and ideas around Design Thinking on twitter: @brucegay and on his website: www.Astrevo.com.