NEW! The Complete Project Coach with Lisa DiTullio

What You Will Learn

Upon completion of this training, learners will be able to: 

  • Provide basic coaching skills to support team development.
  • Select different techniques to overcome a team member’s reluctance to engage.
  • Acquire advanced coaching best practices for those who are difficult to coach.


Business coaching has evolved from fad to fundamental. Adopting coaching techniques into your everyday interactions creates learning environments and empowers team members to develop new skills and competencies so everyone can keep up and adapt to our new world of rapid change and relentless challenge.

Successful coaches realize the value in developing fluid techniques to meet the needs of diverse project team members to support their individual needs and goals. This highly interactive learning journey will cover a full range of coaching techniques. We will cover basic coaching practices to help you get started as a coach and introduce advanced coaching techniques that demonstrate how to get the best out of reluctant team members, including how to determine if an individual is difficult to coach and how to apply options on how to handle challenging situations.



  • Day 1: Setting the Stage for Coaching

    • Performance relies on environment
    • Consider what type of coaching techniques best align to different corporate cultures
    • Define the project-manager-as-coach role
    • How to establish a collaborative leadership model for teams
    • It starts with feedback: How to give it, how to receive it
  • Day 2: Simple Coaching Techniques

    • The GROW model
    • How to apply listening skills
    • How to develop inquiry skills
    • How to hold coaches accountable
    • Practice sessions/debriefs
    • Coaching versus mentoring
  • Day 3: How to Coach Through Difficult Situations

    • Self-assessment for coaches
    • Advanced communication skills
    • Techniques for hard-to-coach participants
    • Practice sessions/debriefs

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Power Skills and Business Acumen PDUs apply evenly across all credentials and Ways of Working PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials. *Please note that the asterisked row below applies to the PMI® Agile Certification Journey and includes Disciplined Agile® Scrum Master (DASM), Disciplined Agile® Senior Scrum Master (DASSM), Disciplined Agile® Coach (DAC), and Disciplined Agile® Value Stream Consultant (DAVSC) certifications.
Ways of Working Power Skills Business Acumen Total
CAPM® / PMI-CP™ / PMP® / PgMP® 0 21 0 21.00
PMI-ACP® / Agile* 0 21 0 21.00
PMI-SP® 0 21 0 21.00
PMI-RMP® 0 21 0 21.00
PfMP® 0 21 0 21.00
PMI-PBA® 0 21 0 21.00
Ways of Working Power Skills Business Acument Talent Triangle



Lisa DiTullio

Lisa DiTullio is VP, Program & Portfolio Management at Foundation Medicine, a world-leading molecular insights company and is the founder of Your Project Office, a training and consulting organization dedicated to introducing project management as a business competency and enabling healthcare organizations to improve decision-making, instill accountability, and enhance communications.

Lisa is the author of multiple project management books, articles, and blogs. She is a recognized international speaker in her field and is known for her story-telling to impart messages that are both impactful and practical.

Lisa is a past member of the South Shore Chamber of Commerce Board of Directors and the past chair of the Women’s Business Connection. She is the founder of Leadership in Action, a program designed to create a sense of empowerment for high-school girls.

Lisa currently sits on the Board of Directors for the Cohasset Maritime Institute and is an avid (and sometimes competitive) open-water rower.

Training Information

19 - 21 November 2024
3 Days


Member Price
(US$2065.00 before 7 October)
Nonmember Price
(US$2265.00 before 7 October)
Government Price
Student Price

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