NEW! The Emotionally Intelligent Project Manager with Carl Pritchard

What You Will Learn

Upon completion of this training, learners will be able to:

  • Recognize the distinctions between inbound and outbound EI.
  • Determine their personal EI strengths and weaknesses.
  • Identify opportunities to leverage their strengths (and those of team members) in terms of EI.


What does it take to have a high level of emotional intelligence (EI)? What impact does that have on our teams? Why do we even care? This training explores those fundamental questions with a discussion on empathy, caring, and vulnerability. Project managers need to develop those traits if they’re going to be seen as transparent by their teams—and if they’re going to afford team members the capacity to share information freely and openly. 



    • EI Definitions
    • Classic EI Behaviors and Attitudes
    • Developing Higher Levels of EI
    • Leveraging EI to Achieve Positive Outcomes

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Power Skills and Business Acumen PDUs apply evenly across all credentials and Ways of Working PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials. *Please note that the asterisked row below applies to the PMI® Agile Certification Journey and includes Disciplined Agile® Scrum Master (DASM), Disciplined Agile® Senior Scrum Master (DASSM), Disciplined Agile® Coach (DAC), and Disciplined Agile® Value Stream Consultant (DAVSC) certifications.
Ways of Working Power Skills Business Acumen Total
CAPM® / PMI-CP™ / PMP® / PgMP® 0 1 0 1.00
PMI-ACP® / Agile* 0 1 0 1.00
PMI-SP® 0 1 0 1.00
PMI-RMP® 0 1 0 1.00
PfMP® 0 1 0 1.00
PMI-PBA® 0 1 0 1.00
Ways of Working Power Skills Business Acument Talent Triangle



Carl Pritchard PMI-RMP, PMP

Carl Pritchard, PMI-RMP, PMP, is a thought leader in project management. The author of eight project management texts, he was named the 2019 "Best of the Best" in project management by PMI. He has been a project management instructor since he taught his first PMI Training offering in 1993 (then known as SeminarsWorld), and is considered the "fun guy" of project management and risk management training. He pioneered virtual learning by building the structure and process for project management training with George Washington University in the mid-1990s. He is the principal of Pritchard Management Associates, Inc.

Training Information

21 November 2024
Start Time
12:00 PM
1 Hour


Member Price
(US$99.00 before 7 October)
Nonmember Price
(US$99.00 before 7 October)
Government Price
Student Price

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