PMI Training Registration Fees and Policies

DEADLINE: 30 days before the first day of the training. All cancellation requests must be received in writing and emailed to [email protected].

PMI Membership and Chapter Fees are non-refundable and non-transferrable.

PMI will make every effort to notify registrants of a cancellation to an in-person or virtual training. If an in-person training is cancelled for any reason, PMI assumes no responsibility related to travel.

REFUND POLICY | Any refund requests will need to be made 30 days before the first day of the training. Requests received 29 days or less before the first day of the training will not be eligible for a refund. (Registrations are non-transferable from one training date to another, across calendar years, or to other PMI events.)

All applicable refunds will be issued following the close of the training. Note: If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account. 

Accumulating required contact or Professional Education hours is possible through the successful completion of PMI Training. It is crucial to ensure that the training chosen corresponds to the specific certification's Exam Content Outline or ECO to ensure alignment and eligibility. Attendees may visit the Certification FAQs for more information.

Group Discount

Buy 3 get one 1 free!  In order to activate a group registration, it must be requested at the same time of enrollment and cannot be applied retroactively. Contact [email protected] to start your group registration process.

Group Discount Policy

• A group must register and attend the same week of training dates but can attend different trainings on those dates.
• Complimentary registration will be applied to the lowest priced training.
• Group registration cannot be combined with any other discount(s).
• The maximum number that any organization can receive (for the same week of training) is three complimentary registrations (pay for nine and get three free).
• Looking to send 13+ attendees? Contact [email protected] for additional discount opportunities.

The World Health Organization (WHO) has declared that COVID-19 is now an established and ongoing health issue which no longer constitutes a public health emergency of international concern (PHEIC).

PMI continues its commitment to create a healthy and safe in-person meeting environment for our Community. To do our part, PMI will refer to any federal, local, venue and public health guidelines (i.e. CDC) to aid in health precautions for in-person meetings.

During the online registration process, you will have the option to request an Embassy Letter to attend the event. You will receive the letter via email after you complete your registration.

NOTE: Refunds due to being denied a visa will only be honored if PMI is notified of the denial two weeks before the start date of the event.

It is recommended that Visa applications be sent to the appropriate Embassy at least 10 weeks from the start date of the event.

A professional photographer, videographer and/or PMI Staff member may be on site or in the virtual platform to document PMI Training activities. Photographs and videotapes are the sole property of PMI. By registering for and attending training(s), attendees understand that PMI may use the likenesses for future promotional purposes. If you do not wish to be photographed, please notify the photographer, videographer, producers, and/or staff members.

PMI Training is committed to sustainability, and takes action to preserve our natural environment, promote a healthy and inclusive society, and execute sustainable economic practices and partnerships. In alignment with the UN Sustainable Development Goals (UNSDGs) and as part of PMI’s membership in the United Nations (UN) Global Compact, we have undertaken the following sustainability measures for our trainings throughout the year.

We utilize technology and discourage printing of all PMI Training materials to reduce paper usage and waste. This includes providing links to electronic copies of all course materials, sharing electronic prework and pre-event communications, and survey evaluations. 

For our in-person trainings, we also encourage sustainable practices to reduce waste and the carbon footprint of the event. We don’t distribute printed course materials, and daily sign-in sheets are electronic via QR codes. Additionally, the notebooks we provide are made of recycled materials, our name badges use a “print and go” system to reduce waste and eliminate plastic use, and we encourage attendees to bring a reusable water bottle each day. We also carefully source our hotel partners, to ensure that we are supporting businesses which are dedicated to sustainability and supporting economic, social, and environmental quality of life.

By incorporating eco-friendly practices and partnerships into our daily work, PMI and our community can make a more sustainable, greener world a reality. We ask each of you to join us in our commitment to sustainability; let’s work together to reduce material use, avoid unnecessary waste, and reuse and recycle materials after use. We can all do our part to help our planet thrive.

A platform to learn, engage, and spark thought-provoking conversations—impacting not just today, but also tomorrow and the future. This is what PMI events are all about, and we provide a welcoming environment for all. Harassment (such as homophobia, racism, or behavior that discriminates against a group or class of people) or inappropriate behavior of any kind toward any attendee will not be tolerated. Please contact [email protected] to report any misconduct at an event. We take all reports seriously and will endeavor to address each promptly. The result of failing to uphold our Culture Values and/or Code of Conduct could include termination of membership or certification, expulsion from an event without refund, and/or dismissal from future activities with us.

PDUs are the measuring unit used to quantify professional development as part of the Continuing Certification Requirements (CCR) program. 1 PDU = 1 hour of learning/activity. Attendees may visit ccrs.pmi.org for more information regarding how to maintain PMI certifications.

How many PDUs will I receive for attending PMI Training?
The number of PDUs awarded varies for each individual training offered. Please check the website for each training's PDU information.

How do I claim PDUs for PMI Training? How do I file for PDUs?
PDUs are reported on your behalf. These claims will be automatically uploaded to the PDU transcripts of participating attendees that hold one or more of the following: CAPM^®, DASM™, DASSM™, DAC™, DAVSC™, PMI-ACP^®, PMI-PBA^®, PMI-RMP^®, PMI-SP^®, PMP^®, PgMP^®, and PfMP^®. PDUs will appear on certification holders’ transcripts within 21 business days from completion of the attended training. If you have questions about your PDUs, please contact our customer service team.

Technical  Requirements :

• Trainings will be hosted on Zoom (a browser-based system). Chrome and Firefox are preferred browsers.
• If using a company computer, be sure there are no firewalls that will prevent your use of this platform.
• High speed, reliable internet connectivity: PMI is committed to providing you with a seamless virtual experience; however, individual bandwidth and connectivity issues are beyond our control.
• Computer/laptop with access to audio and camera – cameras will need to be turned on during the entire training.
• As stated in your User Agreement, recording of this training is prohibited without expressed, written consent of PMI.

The week prior to your virtual training, you will receive instructions via email on how to access the platform with your log in credentials. This email will be sent to the email address you registered with and sent from Soliman Productions' email address which is [email protected]. Please check your spam/junk folder if you do not see it in your inbox. Contact [email protected] if you have not received log in credentials within 24 hours of the start of your course.

All attendees of this event must agree to the policy below during the registration process. By registering for PMI Training, you agree to abide by the following provisions:

• ALL presentations are the property of the Project Management Institute and the Instructors. Any distribution of the training by electronic means or otherwise is strictly prohibited. Any reuse of training materials requires prior written consent of PMI, the Instructor, or a legal representative thereof. Please contact [email protected] for copyright and reuse information.
• When an attendee interacts with sponsored content or booths, the attendee consents to PMI sharing their name, title, company, industry, state, country, phone number, and email address with the specific sponsor(s) with whom they interact. This data sharing provides sponsors the ability to follow-up afterwards. If an attendee does not wish to have their information shared with sponsors, they must refrain from interacting with sponsored content and/or virtual booths. All sponsored content and  booths will be clearly advertised as such.

It has come to our attention that companies may be contacting some of PMI’s sponsors and exhibitors claiming to offer our attendee lists. This is a common occurrence with large industry conferences and trade shows in recent years. It is PMI’s policy to NEVER sell, rent or share attendee contact information, including email. No company is authorized to distribute or sell any email lists of attendees for our events. PMI is not providing these lists or generating these messages. If you receive an email offering to sell you a list of PMI attendees, we recommend you do not respond to it. By responding—even with a request to unsubscribe—you confirm that your email address is a valid one, which may increase the likelihood that you’ll be contacted again. Please forward any email solicitations to [email protected]. 

PMI recently has been made aware of incidents in which organizations falsely claim to be or to represent PMI by extending offers to register you for hotel rooms or PMI events. Please note PMI will not reach out to solicit  hotel rooms or register you for a PMI event. Should you be contacted by any organization or come across any other website that appears to reference PMI Training and claims to offer lower rates or a promotion to register through such organization and/or website, we urge you to use extreme caution and contact [email protected] with any relevant information. These entities often create fake websites that look authentic, but are not authorized to represent PMI.