Project Management Institute

Half-Day SeminarsWorld Course

Solve the Problem not the Symptom

Has your team ever solved a project challenge only to have it surface again? The problem that gets identified is the problem that gets solved. Wouldn’t it be great to corral your team’s effort to identify the real problem and the critical issues that must be addressed to solve a problem?  This session will teach you how to accurately frame the scope of your challenge and to invite alternative perspectives allowing solutions to become apparent. The essence of divergent thinking (a broad search for many diverse and novel alternatives) and convergent thinking (focused and affirmative evaluation of alternatives) and their roles in strategic thinking will be reviewed and practiced. Two new tools that support the identification of critical issues (the problem behind the problem) that must be addressed to move toward desired future will be shared.

Upon completion of this course, participants will be able to: 

  • Identify the real problems inhibiting project success and to produce novel and useful solutions
  • Think critically and problem-solve on demand
  • Address complex and ambiguous project challenges
  • Effectively negotiate conflict
  • Apply tools and techniques outlined in the PMBOK® Guide and all Standards documents

PDUs: 4 PDU / .4 CEU
Dates Offered



Instructor: Teresa Lawrence, PMP

teresa lawrenceTeresa Lawrence, PhD, PMP, CSM, provides training and facilitation in the application of creative problem solving to project management. Additionally, she consults as a project manager and provides professional services in project management and agile mindset development and PMP certification training. Since September of 2017, over 30K project managers have participated in Teresa’s trainings, workshops, presentations and webinars and earned PDUs as a result. Teresa is an alum of the International Center for Studies in Creativity (ICSC) at Buffalo State College. She is the past recipient of Buffalo Business First “Women of Influence” and the University at Buffalo Graduate School of Education “Distinguished Alumni” award. Teresa is a previous superintendent of schools and the current president of International Deliverables, LLC, a certified WBE.

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Half-Day Seminar Pricing

PMI Member PMI Member Early* Non-Member Non-Member Early* Government
US$464.00 US$389.00 US$553.00 US$478.00 US$389.00

*Early deadlines: