Project Management Institute

Why Aren't They More Like Me? Different Ages, Different Perspectives with Carlene Szostak-NEW


Topics: Influencing | Motivation | Problem Solving

Did you know:

  • The Silent Generation can actually multi-task
  • Members of Generation X are not really lazy
  • Millennials are about more than just selfies
  • Baby Boomers actually do know how to use technology
  • Gen Z’s can actually speak English and not just in emoji

There are now 5 generations in the workforce with very different views and approaches to just about everything. Have you ever had one of those moments when you realize that it’s a generational difference that is derailing your project and causing you frustration?

Determining generational attitudes and behaviors is a tight rope walk and with multigenerational teams actively engaged in the workplace, this key challenge of cohesion among team members is more important now than ever. Every generation brings unique strengths to the workplace, but knowing how to embrace both the differences and strengths while focused on project goals, is an art that we all need to master in the 21st century.

In the end, the key to delivering any project successfully comes down to the “human” factor. Taping into the talents and skills of the team requires a culture of trust, self-awareness, coaching skills and holding everyone equally accountable to the success of the project and that all falls on your shoulders.

This session you will learn how different generations of workers relate to each other, are motivated to perform and how they form their priorities. In the current workplace it’s all about engagement and how you motivate team members throughout the process. Finally, this session will cover the top 5 secrets for successfully manage team peers.

What You Will Learn

Learning Objectives: Upon completion of this course, participants will be able to:

  • Understand industry "best-practices" to build a culture of trust and engagement
  • Learn how to communicate effectively to each and every generation while still staying focused on the project
  • Identify generational skill gaps and how to compensate for them
  • Learn multigenerational communication styles to reduce misunderstanding and break stereotypes

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Leadership and Strategic PDUs apply evenly across all credentials and Technical PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials.
Technical Leadership Strategic Total
PMP/PgMP 10 0 4 14.00
PMI-ACP 0 0 4 4.00
PMI-SP 0 0 4 4.00
PMI-RMP 0 0 4 4.00
PfMP 0 0 4 4.00
PMI-PBA 3 0 4 7.00
pmi_talent-triangle_alignments_technical_rgb pmi_talent-triangle_alignments_leadership_rgb pmi_talent-triangle_alignments_strategic_rgb pmi_talent-triangle_alignments_rgb

Seminar Instructor(s)


Carlene Szostak

Carlene Szostak a proven senior leader with a broad range of experience managing people, process and technology. She is presently a Principal of C Squared, Inc., a global strategic organization. She has served as the COO of three organizations and a divisional executive at two others. Her background includes management level positions at H&R Block, Fiserv and Scott Paper. She has managed strategic programs for the NFL, NBA, US Olympic Committee, Mattel and General Foods. Carlene holds certifications in Situational Leadership, DiSC®, TrueColors®, Consultative Selling, Afterburner® Execution and CMMI Process Improvement. She attended Laval University Canada and Jagalonian University Poland.

Course Information

2 Days
22 - 23 June 2020


Member Price
(US$1456.00 before 11 May)
Non-Member Price
(US$1612.00 before 11 May)
Government Pricing

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