Mixing and Managing Generations with Carlene Szostak
DescriptionTopics: Leadership Development | Conflict Management | Influencing | Negotiation
Today, for the first time in history there are four generations actively engaged in the workplace. This complex mixture of workers, each with its own set of characteristics, motivations and skill sets often can lead to misunderstandings and complicate or even jeopardize the management of projects.
In the end, the key to delivering any project successfully comes down to the “human” factor. The skills required to successfully manage and motivate across generations requires the project manager to possess high levels of self-awareness, the ability to empathize well and finally to build unambiguous trust. Understanding how different generations of workers relate, are motivated and engaged is critical to the individual project manager’s success.
This session will analyze the wants, needs and desires of each of the generations; what influences them, how that may affect the way they work and how priorities are formed. In addition, this session will also share the top 5 ways to “play nice in the sandbox” and keep intergenerational conflict in the workplace from derailing the organization's goals.
What You Will Learn
- Analyze and understand current generational trends in the workplace.
- Successfully identify and practice leading teams based on generational differences and similarities.
- Build your personal inventory of useful skills to construct collaborative relationships.
- Develop action plan addressing issues around diversity and corporate culture allowing you to successfully lead rather than manage projects.
- Design opportunities for cross-generational mentoring.
PDU Allocation Table
|CAPM / PMP / PgMP||0||7||0||7.00|