Project Management Institute

Coaching and Boosting Performance with Carlene Szostak


Topics: Leadership Development | Conflict Management | Influencing | Motivation

Often project management involves coaching team members who are not as experienced or skilled as one would hope in their trade, working collectively or even collaborating for the best team output and project results. The point of failure for many unsuccessful project executions is often individuals who lack critical skills forcing the project manager or other team members to undertake most of the work individually.

Incorporating True Colors International material, PMs will understand the distinctive ways in which different personalities approach communication and approach their individual performance. Participants will learn how to promote open, honest conduct by understanding and appreciating different communication contributions and approaches. The content is designed to allow each individual to become more effective in building performance, removing roadblocks and incorporating team member skill building throughout the project life. In addition, this training will help the participant acquire critical information and identify the leadership traits necessary to better manage resources and complete projects successfully.

Participants will be asked to complete a True Colors International assessment during the class and results will be incorporated in real time into the session. True Colors® is an engaging personal learning tool that uses four colors (Orange, Gold, Green and Blue) to represent each of the temperament/personality types. The cost of the assessment is included in the workshop fee.

What You Will Learn

  • Identify your personal communication and coaching style
  • Build your personal inventory of interpersonal skills.
  • Recognize your strengths and weaknesses and those of others, using personality analysis tools such as True Colors™.
  • Practice and apply techniques to create and shape fair, positive and factual leading.
  • Successfully identify personal and professional motivation or drivers allowing you to successfully lead rather than just manage your projects.

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Leadership and Strategic PDUs apply evenly across all credentials and Technical PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials.
Technical Leadership Strategic Total
CAPM / PMP / PgMP 0 7 0 7.00
PMI-ACP 0 7 0 7.00
PMI-SP 0 7 0 7.00
PMI-RMP 0 7 0 7.00
PfMP 0 7 0 7.00
PMI-PBA 0 7 0 7.00
pmi_talent-triangle_alignments_technical_rgb pmi_talent-triangle_alignments_leadership_rgb pmi_talent-triangle_alignments_strategic_rgb pmi_talent-triangle_alignments_rgb

Seminar Instructor(s)


Carlene Szostak

Carlene Szostak a proven senior leader with a broad range of experience managing people, process and technology. She is presently a Principal of C Squared, Inc., a global strategic organization. She has served as the COO of three organizations and a divisional executive at two others. Her background includes management level positions at H&R Block, Fiserv and Scott Paper. She has managed strategic programs for the NFL, NBA, US Olympic Committee, Mattel and General Foods. Carlene holds certifications in Situational Leadership, DiSC®, TrueColors®, Consultative Selling, Afterburner® Execution and CMMI Process Improvement. She attended Laval University Canada and Jagalonian University Poland.

Course Information

1 Day
7 April 2021


Member Price
(US$721.00 before 22 February)
Non-Member Price
(US$773.00 before 22 February)
Government Pricing

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