Project Management Institute

Requirements: The Good, The Bad, and The Models to Close the Gap with Geraldine Mongold and Amanda Cardenas


Topics: Project Management Business Analysis | Benefits Realization | Requirements Management | Stakeholder Engagement

This course starts with the perfect introduction for anyone looking to hone their team’s skills and knowledge around eliciting requirements. It will help experienced business analysis teams level-set across an organization on requirements terminology and concepts, with an emphasis on the importance of understanding business objectives to manage scope, including extensive practice with these skills.  This course will teach the students to recognize different types of requirements and get an introduction to techniques for elicitation, scope management, models and requirements review. The visualization portion of the class provides intermediate and advanced business analysts, project managers, and product managers an incredibly powerful addition to their skill set through requirements modeling techniques. The content dives deeper into more than a dozen requirements models and when to use them. Understanding how to select models provides you with the ability to communicate with any audiencecustomers, developers, product managers, and senior management.

Click here for full course details.

What You Will Learn

Upon completion of this course, participants will be able to:

  • Understand the value of requirements (models) 
  • Understand various elicitation techniques 
  • Create clear requirements using the attributes of a good requirement and requirements set 
  • Analyze requirements for gaps using requirements models
  • Apply techniques for managing requirements
  • Understand how to measure the quality of requirements
  • Create requirements models to organize complex information rather than using only thousands of "system shall" statements
  • Understand 15 different types of Requirements Modeling Language (RML®) models, including process flows, ecosystem maps, report tables, business data diagrams, and feature trees
  • Analyze and select the right model for the appropriate audience and situation
  • Understand how the proper use of models allows you to ensure the completeness of your requirements
  • Understand different types of models and how they relate to each other
  • Apply learned concepts to use models together and create a complete understanding of the system
  • Integrate models with any development methodology, from waterfall to agile

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Leadership and Strategic PDUs apply evenly across all credentials and Technical PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials.
Technical Leadership Strategic Total
CAPM / PMP / PgMP 14 0 0 14.00
PMI-ACP / Agile* 2 0 0 2.00
PMI-SP 0 0 0 0.00
PMI-RMP 0 0 0 0.00
PfMP 0 0 0 0.00
PMI-PBA 14 0 0 14.00
pmi_talent-triangle_alignments_technical_rgb pmi_talent-triangle_alignments_leadership_rgb pmi_talent-triangle_alignments_strategic_rgb pmi_talent-triangle_alignments_rgb

Seminar Instructor(s)


Amanda Cardenas

Amanda, a Senior Product Manager, is a Seilevel Certified Instructor and practitioner. Seilevel is a business analysis and product management company that helps lead Fortune 1000 companies to deliver quality software whose value increases significantly through the business analysis and product management process. Amanda works with her clients to effectively cut scope and deliver the minimum viable product, which saves companies millions of dollars in downstream costs. In addition to leading software development projects, she is passionate about helping organizations improve their business analysis and agile practices.


Geraldine Mongold

Geraldine Mongold is a Senior Product Manager and PMP with Seilevel in Austin, Texas. Through her eclectic career she’s been a soldier, linguist, software engineer, project manager, business analyst, marketing consultant, middle school teacher, and yoga instructor.

As a self-proclaimed people person, Geraldine’s favorite part of the software business isn’t technology, it’s people. She loves working with diverse stakeholders to figure out their needs and help them solve problems and achieve their goals.

Course Information

2 Days
7 - 8 April 2021


Member Price
(US$1456.00 before 22 February)
Non-Member Price
(US$1612.00 before 22 February)
Government Pricing

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