Emotional Intelligence for Project and Program Leadership
DescriptionTopics: Communication and Presentation Skills | Leadership Development | Conflict Management | Influencing
For every project manager, knowing the “hard” skills of project management is only the beginning. The most challenging part is building proficiency in such critical areas as leadership, communication, team building, conflict resolution and negotiating for scarce resources or changes in scope. These skills contribute the most to the success or failure of any project. Project and program managers who master these skills are much more successful than those who don’t. The foundation for mastering these skills lies in understanding and harnessing the power of human emotions. This is where emotional intelligence come in.
Emotional Intelligence (EQ) is the ability to understand our emotions and those of others around us. It also includes the ability to use this awareness to manage our emotions and relationships. EQ affects how we manage our behaviors, navigate social complexities and make personal decisions that helps us achieve positive results. People with high emotional intelligence are very good at using empathy and constructive communication to create a collaborative and cooperative work environment. These group of skills are imperative for managing projects. Research has shown that EQ contributes up to 58% of workplace success.
As a project or program manager, this seminar will start you on the path of cultivating the necessary emotional and social skills that will help you motivate your teams to deliver excellent project results. You will discover how to work more effectively with your team members, including those with difficult and high-strung personalities. You will also learn how to keep your emotions in check, defuse tense situations, resolve conflicts and improve relationships within your project teams.
Prior to the seminar, you will take the world-renowned EQ-i 2.0 emotional intelligence talent assessment and receive a personalized report. With your report in hand, this interactive seminar will help you evaluate where you are, and proffer specific behaviors and skills that will lead to increased EQ. As your level of emotional intelligence increases, you will begin to align yourself with opportunities that will give you success, and increase your effectiveness in every area of your professional and personal endeavors.
Seminar participants will be asked to complete EQ-i2.0 Emotional Intelligence Assessment and will work with their results during the session. Participants will be expected to complete the assessment approximately one week prior to the session, and will be contacted by their instructor with further instructions.
The cost of this assessment is $125.00 and is included in your seminar fee. The assessment cost is non-refundable.
Disclaimer: By enrolling in this seminar, Registrants agree to share Registrant Data ("Data") with Instructors for the purposes of customizing course objectives and providing assessments and strategies based upon Registrants’ specific information.
What You Will Learn
- Recognize their emotions and those of others on project teams.
- Cope with stressful or difficult project situations in a positive manner.
- Express their feelings and thoughts openly in a socially acceptable and non-destructive manner that will build trust within project teams.
- Adapt their emotions, thoughts and behaviors to unfamiliar and unpredictable project situations and circumstances.
- Recognize when emotions or personal bias can cause them to be less objective while making decisions or expressing opinions.
I was delighted by how great Sunny's 2-day Emotional Intelligence class was. This was the highlight of all seminars I have ever taken.
This is probably the first seminar I have attended geared towards professional and personal development that I felt engaged and not bored the entire time the seminar was in session. I came back feeling rejuvenated and ready to start implementing all that I had learned!
PDU Allocation Table