Mastering 'Office' Politics and Emotions in the Workplace
Many unsuccessful projects fail to meet associated objectives due to poor stakeholder engagement. Our projects are failing because we are not communicating effectively! We need to be able to communicate the right information at the right time to the right people. And that requires planning. An overabundance of communication gets lost in a quagmire of data and too little information stimulates rumors and can lead to incorrect conclusions.
Having access to an unprecedented velocity of communications has its pros and cons. The pro side includes our ability to respond to disasters and emergencies around the world. Transparency and effective communication has changed the world in countless ways. For the modern manager, harnessing that vast potential and directing it in a positive and productive way is one of our most enduring challenges.
Knowing what to say and to whom to communicate still isn’t quite enough! We need to pay attention to how we say it. The impact of our communications can be enhanced by the way we say it. Conversely, our communications can be rendered ineffective if we don’t account for the perspective of the receiver and the operating environment. A basic understanding of our emotions and the ways in which those emotions affect communications will help you become the best communicator you can be and lead your teams to new levels of success and collaboration! In this seminar, we will focus on the positive attributes of human behavior and explore techniques to improve our communications prowess and effectiveness.
What You Will Learn
- Learn to manage personalities and office politics during all stages of the project lifecycle.
- Understand how the ways we choose to communicate impact the effectiveness of the exchange.
- Develop specific situationally appropriate stakeholder engagement methods to improve project execution and results.
PDU Allocation TableThe table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Leadership and Strategic PDUs apply evenly across all credentials and Technical PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials.