Project Management Institute

Leveraging the Human Domain for Effective Stakeholder Engagement with Bob Mason


Topics: Project Management Business Analysis | Stakeholder Engagement | Program Management / Programme | Influencing

Stakeholder engagement often determines the success or failure of a project, yet few project managers approach it with a formalized process. In this engaging workshop, you will enhance your ability to improve stakeholder engagement by learning many of the same concepts and techniques used by military Special Forces. Similar to physical geography, the “Human Domain” must be navigated on the path towards a successful project because projects, like most human endeavors, are no stranger to conflict, opposing interests, and outright hostility.

What can an understanding of the Human Domain do for project managers? 

  • Shape the project environment to anticipate external challenges and generate options to overcome them
  • Strengthen the resolve and commitment of stakeholders
  • Recognize sources of opposition to your project and develop plans to overcome   

Human Domain fundamentals apply to every project no matter its size or complexity. This workshop will provide tools and techniques for project managers to overcome the challenges of operating in this dynamic, misunderstood, and often hidden domain through which projects unfold.

What You Will Learn

Upon completion, you will be able to:

  • Describe what the Human Domain is and explain why projects are considered to be operating in the Human Domain
  • Demonstrate how the fundamentals of the Human Domain apply to project management
  • Identify the five elements affecting human behavior; distinguish types of personal power
  • Recognize how Human Domain operations provide the “how to” for stakeholder engagement as described in the PMBOK® Guide

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Leadership and Strategic PDUs apply evenly across all credentials and Technical PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials.
Technical Leadership Strategic Total
CAPM / PMP / PgMP 7 0 0 7.00
PMI-ACP / Agile* 0 0 0 0.00
PMI-SP 0 0 0 0.00
PMI-RMP 0 0 0 0.00
PfMP 0 0 0 0.00
PMI-PBA 0 0 0 0.00
pmi_talent-triangle_alignments_technical_rgb pmi_talent-triangle_alignments_leadership_rgb pmi_talent-triangle_alignments_strategic_rgb pmi_talent-triangle_alignments_rgb

Seminar Instructor(s)


Bob Mason

Bob is focused on leadership development. His extensive leadership experience has taught him that a large number of the challenges and problems companies face are directly linked to leadership, usually at the supervisor and manager level and so he helps companies meet challenges and solve problems by developing energized leaders, engaged employees, and more effective teams.

During a military career spanning 30 years, Bob was fortunate to learn leadership from some great leaders. Starting with small teams he honed his skills leading ever larger and more complex teams, eventually commanding four different squadrons, including the Air Force's largest munitions squadron. Bob has studied leadership extensively, but more importantly he has been there, working with real people, making hard decisions, and experiencing the results.

On retirement from the Air Force, Bob started a company to bring the effective leadership techniques he learned to the corporate world where he has worked with first-time supervisors, managers, and executives in both profit and non-profit organizations.

Bob is a professional speaker and author and was the 2016 – 2017 President of the New Mexico chapter of the National Speakers Association. He has a Bachelor of Science degree in Human Resource Management, a Master of Science in Aeronautics, and a Master of Business Administration and is the author of four books on leadership. Bob lives in Albuquerque, New Mexico where he and his wife enjoy hiking and exploring the history of the Southwest.

Course Information

1 Day
10 November 2020


Member Price
(US$721.00 before 28 September)
Non-Member Price
(US$773.00 before 28 September)
Government Pricing

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