Project Management Institute

The Value Driven PMO: Learn How to Build an Award Winning PMO with Claudia Baca and Ruth Anne Guerrero


Topics: Strategic Application and Governance | Portfolio Management | Project Management Office PMO | Strategic Planning and Implementation

Whether your organization has a PMO or is contemplating creating one, this course offers key principles that will help establish and / or mature a PMO to award-winning stature.  An incremental approach is presented that provides PMO leadership an iterative methodology that focuses on using “manageable changes” to build and improve a PMO to successfully align to and deliver value for the organization.

This seminar draws on instructor expertise building award-winning PMOs and utilizes a ‘hands-on’ approach. As part of the class, each student will complete an individualized roadmap for immediate use in their own PMO. Participants will be provided with the tools to determine which aspects of project, program and/or portfolio management will be most appropriate for their organizations, and the extent to which they should be implemented.  Participants will evaluate their organization’s culture and maturity to determine the specific PMO functions, the level of rigor, and sequence for implementation. Finally, the role that leadership plays in PMO success is reviewed. The participant will then receive tips and tricks on how to mature their PMO to be able to apply and be considered for the PMO of the Year award.

Click here for full course details.

What You Will Learn

Upon completion of this course, participants will be able to:

  • Effectively identify the current state of their PMO
  • Utilize a value-driven perspective when selecting and prioritizing the appropriate incremental steps to establish or improve the PMO results in their specific organization
  • Coach, develop and retain highly talented and productive teams
  • Obtain insights into characteristics common to award winning PMOs

PDU Allocation Table

The table below displays the number of professional development units (PDUs) awarded for each PMI® credential, as they align to the PMI Talent Triangle®. Leadership and Strategic PDUs apply evenly across all credentials and Technical PDUs apply only to specific credentials. PDUs will be added in full to all eligible credentials.
Technical Leadership Strategic Total
CAPM / PMP / PgMP 0 3 18 21.00
PMI-ACP / Agile* 0 3 18 21.00
PMI-SP 0 3 18 21.00
PMI-RMP 0 3 18 21.00
PfMP 0 3 18 21.00
PMI-PBA 0 3 18 21.00
pmi_talent-triangle_alignments_technical_rgb pmi_talent-triangle_alignments_leadership_rgb pmi_talent-triangle_alignments_strategic_rgb pmi_talent-triangle_alignments_rgb

*Please note that the asterisked row above applies to all PMI Agile certifications, this includes DASM, DASSM, DAVSC and DAC.

Seminar Instructor(s)


Claudia M. Baca PMP

Claudia M. Baca has PMO experience in multiple industries across all disciplines of portfolio, program, and project management. Claudia is an experienced writer and lecturer. She co-authored papers on the effective development of PMOs which were presented at four PMI global congresses. She has written five books on effective project management including the popular, Project Management for Mere Mortal. Claudia was the chair and co-author for Managing Change in Organizations: A Practice Guide, published by PMI.Claudia has improved PMO performance in organizations from a world-wide consumer goods manufacturer (50,000 employees) to a 200 employee mortgage title company.


Ruth Anne Guerrero PMP

Ruth Anne Guerrero has expertise in establishing and managing PMOs, and demonstrating how project management helps organizations improve their project execution and enables the attainment of strategic business goals. As head of US PMO for TD Bank, she was responsible for the $400MM project portfolio and supporting more than 750 project managers and business analysts. Prior to joining TD Bank, Ruth Anne worked at the AmeriHealth Mercy Family of Companies as vice president, PMO. At JPMorgan Chase Cardmember Services, she was responsible for the Project Management Center of Excellence (COE), a project office that supported project managers worldwide.

Course Information

3 Days
12 - 14 July 2021


Member Price
(US$2163.00 before 14 June)
Non-Member Price
(US$2627.00 before 14 June)
Government Pricing

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