Contact Us

Contact PMI for Support and Service

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Message Us

Available 24/7

Using your mobile device, text “Hello PMI” to +1 610-215-2587 to start the conversation.

(Message and data rates may apply.)

SMS Features:

  • Send and receive attachments
  • Securely make payments
  • Continue conversation at your convenience

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Live Chat

Available 24/7

Chat Features:

  • Send and receive attachments
  • Securely make payments
  • Save a transcript of the conversation

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PMI Beta Bot

Available 24/7

Chat with our newest automated agent who can help with some of our most common questions.

Beta Bot understands short phrase questions best... If it can’t help, it will escalate to a live agent for additional assistance.

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Now on Alexa

You can now manage your account through any Amazon Alexa-enabled devices.

Currently available in the following Alexa Skill stores (English only): US, India, & UK

Explore our skill on Amazon

PMI Alexa Skill
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Hey, Google!

Reach PMI Customer Care through Google Assistant.

Explore our Assistant on Google

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Additional Regional Support Options

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Customer Support Inquiries:
+1 610 915 CARE (2273)

Hours of Operation:
8:00 a.m. – 6:00 p.m. U.S. EST (GMT -5)
Monday – Friday

PMI Corporate Office:
+1 610 356 4600
(Human Resources, Legal, Business Inquiries)

Languages Spoken: