Being Persuasive in Management Situations
The term ‘negotiation’ is generally used to refer to relationships with unions and management, customers, and suppliers. These are explicit negotiations.
The term "negotiation" is less widely used in relationships between managers and staff. Nevertheless, certain situations involve negotiation even if it is implicit.
What You Will Learn
- Definition of a win-win relationship
- Preparing your arguments
- Differentiating between position and interests
- Reaching a win-win agreement with your co-workers
Who Should Take This Course