Project Management Institute

Communications Excellence: Driving Project Success


Project managers spend about 90% of their time communicating to project sponsors, team members, customers, vendors, and other stakeholders. This course covers the best communication practices that contribute to the success of today's top project managers.

The course includes downloadable tools and templates from Velociteach® in InSite's Media Center as well as techniques that can be applied to your in-flight as well as new projects. Hear advice directly from PMP certification holders, Andy Crowe, Mike Hayes and Chris Goethe, as well as other business professionals and subject matter experts.

What You Will Learn

Important First Steps

  • Fundamentals
  • Identify Project Stakeholders
  • Ground Rules

A Major Deliverable

  • Treat It Like a Product
  • Email
  • Organize Your Project
  • Make It Tangible

In Case of Emergency, Open!

  • Communicating Bad News
  • Assess & Repair if Broken

What We Learn from the Best

  • Lessons Learned
  • How to Present Earned Value

See What I'm Saying?

  • Using Visual Aids
  • Dashboards

How Do I Get Better?

  • Don't Settle for Average
  • Personal Assessment

Who Should Take This Course

Project managers, functional managers, senior managers, team leaders, sales management, customer account representatives, business analysts, project sponsors, portfolio managers, program managers and instructors.

PDU Information

Technical PDUs: 0
Leadership PDUs: 10
Strategic & Business PDUs: 0

Course Information

Member Price
Non-Member Price

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