Project Management Institute

Emotional Intelligence for Project Managers

Description

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts.

This one-module course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence. 

DISCLAIMER: Many of the characters, organizations, places, and events appearing in case studies in this learning resource are fictitious. No association with any real company, organization, place, or event is intended or should be inferred. Any resemblance to real persons, living or dead, is purely coincidental.

What You Will Learn

After completing this module, you should be able to:

  • Discuss the role of emotional intelligence for managers and project managers
  • Explain why improving emotional intelligence can improve managerial performance
  • Recognize the importance of emotional intelligence in successful project management
  • Discuss the nine key EI factors
  • Apply EI factors to project scenarios

Who Should Take This Course

Anyone who works on projects or leads projects.

PDU Information

Technical PDUs: 1.5
Leadership PDUs: 0.5
Strategic & Business PDUs: 1

Course Information

PDUs
3
CEUs
0.3
Level
Foundation
Member Price
US$79.00
Non-Member Price
US$110.60

Not a PMI Member?

Become a member and take advantage of the knowledge and networking available near you through local PMI chapters.

Join PMI