Emotional Intelligence for Project Managers
Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts.
This one-module course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.
DISCLAIMER: Many of the characters, organizations, places, and events appearing in case studies in this learning resource are fictitious. No association with any real company, organization, place, or event is intended or should be inferred. Any resemblance to real persons, living or dead, is purely coincidental.
What You Will Learn
After completing this module, you should be able to:
- Discuss the role of emotional intelligence for managers and project managers
- Explain why improving emotional intelligence can improve managerial performance
- Recognize the importance of emotional intelligence in successful project management
- Discuss the nine key EI factors
- Apply EI factors to project scenarios
Who Should Take This Course
Anyone who works on projects or leads projects.