Project Management Institute

Evade Trick Questions at Meetings


When you speak in front of an audience, you are placing yourself in a specific type of communication situation: as a speaker, you are separate from the group of people listening to you. This will cause specific types of individual and collective behaviour, which you need to identify and manage to make your presentation more effective. You also need to get one or more messages across to people who may misunderstand what you say, take offence or just disagree with you. This can cause real communication problems, which you will not necessarily be able to anticipate. In this module, you will find tools to help you react positively in actual situations or when you are doing your preparation.

What You Will Learn

  • Handling situations in which speaking is difficult.
  • Asserting yourself without being aggressive.
  • Choosing the right rephrasing technique.
  • Answering questions.
  • Developing fast reflexes.

Who Should Take This Course

Operational managers. Anyone required to speak in public.

Course Information

Member Price
Non-Member Price

Not a PMI Member?

Become a member and take advantage of the knowledge and networking available near you through local PMI chapters.

Join PMI