Description Emotional intelligence is a reliable predictor of success—but what is it? Abilities such as poise, cheerfulness, empathy for others, an outgoing personality, ability to express feelings directly but appropriately, and the capacity for developing relationships distinguish individuals with high emotional intelligence. This course provides you with an understanding of why these abilities can help you be a more effective leader. It also provides you with practical, positive techniques for promoting and improving emotional intelligence as a leader within your business environment.
Who Should Take This Course Individuals, supervisors, managers, and directors. The course would also be suitable for those executives wishing to refresh their leadership skills.