Project Management Institute

Smart Business Writing: Writing Effective Emails


In today’s business world, email is often the preferred means of exchanging information, yet many organizations overlook this very important form of business communication. So much of our daily social and business interactions occur over the Internet that it is very easy to take such an important means of communication for granted. Because of the preference for email interaction over other forms of communication, utilizing email in a professional and efficient manner is vital for success.

This course discusses ways to make this most important means of communication effective and efficient so you can produce stellar emails that grab your reader’s attention. Tips for structuring emails will be presented, as well as knowledge about proper professional email tone and language.

What You Will Learn

  • Identify the best structure for the body of an email.
  • Discuss the importance of using a professional tone in your correspondence.
  • Describe proper email language to enhance the professionalism of your email communications.

Who Should Take This Course

Project Managers, Functional Managers, Senior Managers, Team Leaders, Sales Management, Customer Account Representatives, Business Analysts, Project Sponsors, Portfolio Managers, Program Managers, Instructors

Course Information

Member Price
Non-Member Price

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