Project Management Institute

Smart Management: Getting the Most out of a Multigenerational Workforce


Times have changed—and so has the workplace. Unlike just a few decades ago, today there are multiple generations of workers at the office, each with their own unique characteristics and expectations. As a manager, it is up to you to find a way to engage and motivate your workers in order to promote success, and the first step is finding out who they are and what makes them ”tick.“

This eye-opening course describes in detail the characteristics of the four main groups in today’s multigenerational workplace: Traditionalists, Baby Boomers, Generation X and Generation Y. It includes information about their work ethic, work styles, loyalties, and their views on work and the family, and it takes a look at the challenges each generation faces with regard to the current recession. Management practices will also be presented that encourages each generation to fully invest in getting the job done not just “well” but “with excellence.”

What You Will Learn

  • Describe the characteristics of each generation in the workplace
  • Describe the challenges each generation may have when working in a multigenerational workplace
  • Describe management practices designed to engage each generation when working in a multigenerational workplace.

Who Should Take This Course

Project Managers, Functional Managers, Senior Managers, Team Leaders, Sales Management, Customer Account Representatives, Business Analysts, Project Sponsors, Portfolio Managers, Program Managers, Instructors

Course Information

Member Price
Non-Member Price

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