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  • Quality Management

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Show all 34 Topics
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Industries

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  • Deepwater horizon member content open

    By Greene-Blose, Joanne M. Organizational behavior plays a significant role in how a company views and responds to risk. Citing the 2010 BP Deepwater/Macondo well explosion as a real world example, the author demonstrates a…

  • Program execution agility member content open

    By Ratnaraj, David Y. Quality has long been a major issue in the IT industry, typically resulting in billions annually industry wide in lost revenues due to system downtime. In this paper, the author demonstrates a…

  • Do your projects fail? member content open

    By Rączka, Michał When projects fail, senior management and executives often will assume that people or the methodology are behind the failure and outside consultants often don't correctly identify the underlying…

  • Business analysis/project management friction, and how to overcome it member content open

    By Pullan, Penny This paper explores what is meant by project management and by business analysis and looks at the particular skills and perspectives of each discipline, the friction that can arise between the two,…

  • Making better, more responsive organizations member content open

    By Dülgerler, Mustafa Information technologies serve as an imperative part in organizational management, supply chain management, and service delivery in widely spread markets. New conceptual and technological…

  • Beyond on-time and under-budget member content open

    By Burk, Susan M. This paper encourages moving beyond assessing project execution toward additionally examining whether or not a project has delivered its intended outcome. It offers considerations for assessing the…

  • Changing the culture to a customer-centric organization member content open

    By Levin, Ginger The Project Management Institute (PMI) points out in its "Pulse of the profession®" report that too many programs and projects fail to meet customer expectations, and the result is a decrease in…

  • How to displease the customer or engage the customer member content open

    By Khanna, Vimal Kumar Most service companies adopt a customer-controlled approach to project execution, and typically defer to customer-defined product features, schedule, and costs. Yet, this approach does not always…

  • Gaining competitive advantage through reducing project lead times member content open

    By Patrick, Duncan | Warchalowski, Jack Projects are deemed successful at completion if they achieve three simultaneous objectives: scope (or content), schedule, and cost. While this is well known, it is hard to achieve in reality. Often,…

  • Improving focus and predictability with critical chain project management member content open

    By Cooper, Joe Does it seem that projects in your organization require frequent firefighting where due dates are challenged and heroics are necessary to get things done? Do projects often go from green to red…

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