Agents of change

Leadership and cultural change often collide when companies attempt to establish an enterprise project management (EPM) culture. This article examines how organizations are implementing cultural change initiatives and how executives are enabling such change. In doing so, it discusses the significance of using communication tools to implement change, tools that include newsletters, meetings, and blogs, among other media. It also describes the methods that two organizations--Excel (Westerville, Ohio, USA) and the Department of Education, Science and Training (Canberra, Australia)--used to implement enterprise-wide cultural change initiatives. It concludes by identifying several factors that can help project managers more effectively realize a culture change. Accompanying this article is a sidebar explaining how project managers can gain and sustain commitment and support for their projects throughout its life cycle, from inception to delivery.
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