Project Management Institute

Speed control.

More than 60 years ago, ADP started out delivering paychecks by hand. Today, the payroll company relies on an 8,000-person IT department to create a range of human-capital management products to serve its more than 600,000 global clients. This article features the CIO and senior vice president of product development of ADP (Roseland, NJ, USA) discussing the company's approach to project management. In doing so, it details how the company created multiple small project management offices (PMOs) so the company can be more agile and be able to track progress. Furthermore, it examines how ADP moved to an agile approach. The article then discusses the impact of agile and looks at how "story points" measure productivity. Next, it explores how agile has helped with customer feedback. The article concludes with advice to other project leaders who are considering adopting agile.
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