Real Leaders

When It Comes To People Skills, Artificial Intelligence Isn't Up To The Task

Article Innovation 1 July 2018

PM Network

Walenta, Thomas

How to cite this article:

Walenta, T. (2018). Real Leaders: When It Comes To People Skills, Artificial Intelligence Isn't Up To The Task. PM Network, 32(7), 24–25.
Artificial intelligence (AI) is a part of everyday life. You might already use a navigation system like Waze, ask Siri or Alexa for help, and receive a reminder from a fitness tracker about your health targets. But AI is ready to go well beyond gadgets and mobile apps: Someday, taxi and truck drivers could be replaced by self-driving cars, bank tellers by online banking, investment portfolio managers by robo-advisers and lawyers by AI that can handle case administration, document review, due diligence, legal drafting and litigation support.
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