The best of both worlds

Once organizations embrace the discipline and methodology of project management, they are faced with the decision of whether to hire outside consultants or establish their own capability. In exploring the question, this article argues that the best results are obtained by choosing a combination of outside consultants and resident staff. An in-house project manager would be more familiar with the company's culture, personalities, and internal politics; be able to work more quickly with stakeholders; and be in a position to identify collateral opportunities. Consultants, on the other hand, can be more independent and innovative, enable valuable contacts and resources, and sometimes be more successful in building consensus and enabling inter-departmental cooperation. Each project should be considered separately to see what kind of mix can bring the maximum value to the project.
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