Building a knowledge management methodology in corporations

The traditional factors of production--capital, land, work--are no longer the primary factors for generating wealth and power: Today’s marketplace considers some companies more valuable than their actual equitable worth. Why? The 21st century’s global economy is more dependent--than in decades past--on the value generated by innovation, technology, and intelligence, by factors intangible. But such intangibles--these knowledge assets--are difficult to develop and to manage. This paper examines how companies can efficiently develop and manage their knowledge assets in a way that enables them to use these assets in ways that will enable them to effectively achieve competitive advantages. It identifies the benefits and challenges--both the intangible and the tangible--of practicing knowledge management, the factors and processes driving successful knowledge management, and the impact of using information technology in relation to implementing knowledge management. It also analyzes a case study involving the knowl
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