Beyond Tech

As Digital Technologies Move to the Heart of Organizations, the Role of CIOs Is Evolving


CIOs are spending less time focused on IT project delivery and more time focused on executive leadership.

45 Hours per month CIOs spent on executive leadership in 2014

60 Hours per month CIOs spent on executive leadership in 2017


CIOs are more likely to have responsibilities outside of IT at better-performing organizations.*

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84% of CIOs at top-performing organizations have a broader role

72% of CIOs at typical organizations have a broader role

53% of CIOs at trailing organizations have a broader role

*Performance level of Gartner survey respondents' organizations determined via self-reported IT and enterprise performance scores regarding digital maturity. The three performance categories: top, typical and trailing.


But investing in emerging technologies—and finding the right talent to execute related projects—remains central to the CIO role.

The percentage of CIOs who this year will invest in (or plan to invest in)…


Talent can be hard to find when it comes to emerging tech, CIOs say.

Needed new skills Found skills hard to find
AI 47% 37%
Digital security 26% 22%
IoT 25% 10%
Blockchain 23% 18%

Source: 2018 CIO Agenda Report, Gartner, 2017



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